Endpoint Lifecycle Services

Amazing happens when you receive support on every stage of your endpoint lifecycle.

CDW Canada  /   Endpoint Services

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Endpoint Services

In today's digital landscape, the proliferation of various devices connecting to organizational networks has amplified the need for robust endpoint services. As IT professionals strive to safeguard their company's data and secure every access point, selecting the right endpoint services becomes critical. This page explores endpoint services, their significance, components, the risks they mitigate and why CDW Canada is your trusted partner in this journey.

What Are Endpoint Services?

Endpoint services encompass solutions and strategies for securing and managing devices that connect to a network. These devices, known as endpoints, incorporate anything from laptops, desktops, smartphones, tablets and IoT devices. Endpoint services protect these devices from data breaches, malware, unauthorized access and other cybersecurity threats.

What Is Considered an Endpoint?

Endpoints include any device that connects to a network and can be a potential entry point for cyberthreats. Common endpoints are:

Desktops and laptops
Smartphones and tablets
Printers and scanners
IoT devices

  (e.g., smart thermostats, sensors)

External storage devices

 (e.g., USB drives)

How Do Endpoint
Services Work?

Endpoint services operate by deploying security agents or applications onto each endpoint device, forming a protective layer across all network-access points. This security layer monitors device activity, controls access permissions and safeguards against potential threats. Companies can manage these services in-house or outsource them to specialized companies that offer managed endpoint services.

Endpoint services work in an integrated manner by:

  • Monitoring and analyzing device behaviours
  • Implementing security policies and patches
  • Restricting unauthorized access
  • Detecting and mitigating threats in real-time
man on laptop

Why Are Endpoint Services Important?

Endpoint services are crucial because endpoints are typically the most vulnerable entry points for cyberthreats. With an increasing number of devices accessing sensitive data, any weak link can lead to significant data breaches and financial losses. Effective endpoint services ensure:

Protection of sensitive data against unauthorized access

Continual compliance with security regulations

Enhanced ability to respond and recover from cyberincidents

Maintenance of operational continuity

The Benefits of an Endpoint Service

What Types of Risks Do Endpoint Services Minimize?

Enhanced Security

Endpoint services provide robust defence mechanisms such as endpoint data loss prevention, malware detection and real-time monitoring.

Endpoint Services Components

Endpoint Protection Platforms (EPP)

They integrate various security features, such as anti-virus, anti-malware and data encryption to secure endpoint devices.

Endpoint Detection and Response (EDR)

Advanced tools that monitor endpoint activities and provide real-time responses to identified threats.

Cloud-Based Endpoint Protection

Utilizes a cloud infrastructure to deploy and manage security measures, offering flexibility and real-time updates.

Endpoint Data Loss Prevention (DLP)

Solutions aimed at preventing data leaks by monitoring and controlling data transfer on endpoint devices.

Mobile Device Management (MDM)

This function ensures the security and management of mobile endpoint devices by implementing policies and providing remote management capabilities.

What Types of Risks Do Endpoint Services Minimize?

Malware & Ransomware

Endpoint protection platforms help prevent and mitigate malware and ransomware attacks.

Data Breaches

Endpoint data loss prevention tools control data flow and prevent unauthorized data transfers.

Unauthorized Access

Strong access controls and authentication mechanisms prevent unauthorized users from accessing sensitive data.

Phishing Attacks

Educates users and implements tools to detect and block phishing attempts.

Compliance Violations

Ensures endpoint devices follow regulatory security standards, minimizing legal and financial risks.

How CDW Canada Can Help

CDW Canada offers a comprehensive range of advanced endpoint services tailored to each organization's unique needs. Our solutions encompass:
Customizable Endpoint Services Solutions

Tailored to fit your business' specific requirements and scale.

managed services
Managed Endpoint Services

Allowing businesses to delegate endpoint management to CDW's expert team, ensuring continuous protection and compliance.

security
Cloud Endpoint Security

Offering scalable and flexible cloud-based endpoint protection for businesses of all sizes.

Expert Consultation & Support

CDW Canada provides access to experienced professionals who can help design, implement and manage endpoint security strategies effectively.

Our Capabilities

We have a dedicated team of digital workspace experts who can help you optimize each stage of your endpoint lifecycle – From the moment you design your strategy to the end of life of your devices.  

1

Strategy/Procurement

We guide you through strategic procurement planning, ensuring your teams get the right technology on time and within budget.

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  • Assessment & discovery
  • Design future state
  • Persona modelling
  • Logistics & SLA discussion
  • Refresh planning

6

Retirement

We'll assist you in the last stage of your devices, focusing on buyback initiatives, data privacy and environmental responsibility.

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  • Packaging
  • Logistics
  • Data wiping (NIST-800 Standard) utilizing Blancco certified data erasure
  • Recycle/disposal services
  • Certificates of data/device destruction
  • Technology buyback initiatives and combine packaging/logistics support

5

Manage

Support continues throughout your end users' device lifecycle with our managed services.

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  • Mobile device management (MDM)
  • Asset inventory and management
  • Application updates
  • Patch and image management
  • Asset tagging
/

2

Configure

We help you configure the equipment according to your team’s needs, so your devices arrive ready to be used.

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  • Image and application load
  • Custom BIOS settings
  • Labeling and tagging
  • Etching, RFID
  • Modern IT pre-config with MS Autopilot & Apple Business Manager

3

Deploy

Ensure seamless transitions, minimizing downtime and maximizing productivity through expert handling and dedicated support.

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  • Advanced device deployment via mobile device management (MDM) tools
  • Onboarding services and support
  • Offboarding services and support
  • Device triaging
  • Executive services

4

Support

Keep things running smoothly by ensuring device reliability and quickly addressing any issues that arise.

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  • Warranty support
  • Accidental damage repair
  • Parts prioritization
  • Device check, triage and hot swap
/

1

Strategy/Procurement

Assessment & discovery
Design future state
Persona modelling
Logistics & SLA discussion
Refresh planning

2

Configure

Image and application load
Custom BIOS settings
Labeling and tagging
Etching, RFID
Modern IT pre-config with MS Autopilot &Apple Business Manager

3

Deploy

Advanced device deployment via mobile device management (MDM) tools
Onboarding services and support
Offboarding services and support
Device triaging
Executive services

4

Support

Warranty support
Accidental damage repair
Parts prioritization
Device check, triage and hot swap

5

Manage

Mobile device management (MDM)
Asset inventory and management
Application updates
Patch and image management
Asset tagging

6

Retirement

Packaging
Logistics
Data wiping (NIST-800 Standard) utilizing Blancco Certified Data Erasure
Recycle/disposal services
Certificates of data/device destruction

FAQs

What is the difference between endpoint services and a firewall?

Endpoint services provide security and individual device-level management, including monitoring, data loss prevention and access control. Conversely, a firewall secures the network perimeter by filtering incoming and outgoing traffic based on predefined rules. Essentially, endpoint services protect individual devices, while a firewall protects the network.

 

Endpoint protection vs. anti-virus: what is the difference?

Anti-virus software targets explicitly and removes malicious software on devices. Endpoint protection, however, encompasses a broader range of security measures, including firewall integration, data encryption, intrusion prevention and device management, providing a more comprehensive security solution.

 

Are cloud-based endpoint protection solutions secure?

Yes. Cloud-based endpoint protection solutions are secure. They provide real-time updates, continuous monitoring and automatic scaling, ensuring timely threat detection and mitigation. They benefit from the cloud's inherent resiliency and redundancies.

How does endpoint data loss prevention work?

Endpoint data loss prevention strategies involve monitoring data transfer, applying encryption and enforcing policies restricting unauthorized data sharing or transmission. These solutions work seamlessly across endpoints, ensuring sensitive information remains secure within the organization.

Can managed endpoint services save costs for my organization?

Absolutely. By outsourcing endpoint management to expert providers like CDW Canada, organizations can reduce the costs of maintaining an in-house security team, investing in infrastructure and managing ongoing updates. Managed services ensure consistent protection and compliance and allow internal teams to focus on their strategic projects.

Contact Us

Maximize Operations Through Endpoint Solutions

By prioritizing endpoint services and leveraging the expertise of CDW Canada, IT professionals can ensure robust security and compliance. Contact CDW Canada’s modern workspace experts for customized, advanced endpoint services that align with your business needs and scale.

Or give us a call

Contact Us

Maximize Operations Through Endpoint Solutions

Complete the form below or call 800.972.3922

Contact Us

Maximize Operations Through Endpoint Solutions

Complete the form below or call 800.972.3922

Our Capabilities

Contact your account representative to
explore all the options we have available.

1

Strategy/Procurement
  • Assessment and discovery
  • Design future state
  • Persona modelling
  • Logistics and service level agreement (SLA) discussion
  • Refresh planning

2

Configure
  • Image and application load
  • Custom basic input/output system (BIOS) settings
  • Labeling and tagging
  • Etching and radio-frequency identification (RFID)
  • Modern IT pre-configuration with Microsoft Autopilot and Apple Business Manager

3

Deploy
  • Advanced device deployment via mobile device management (MDM) tools
  • Onboarding services and support
  • Offboarding services and support
  • Device triaging
  • Executive services

4

Support
  • Warranty support
  • Accidental damage repair
  • Parts prioritization
  • Device check, triage and hot swap

5

Manage
  • Mobile device management (MDM)
  • Asset inventory and management
  • Application updates
  • Patch and image management
  • Asset tagging

6

Retirement
  • Packaging
  • Logistics
  • Data Wiping (NIST-800 Standard) utilizing Blancco Certified Data Erasure
  • Recycle/disposal services
  • Certificates of data/device destruction

The CDW Approach

We Meet You
Where You Are

We Meet You Where You Are

No matter where you are in your technology journey, CDW’s full lifecycle of solutions and services supports your internal team and helps you focus on your business goals.
 

Assess

With our suite of assessment services, our certified experts help you understand your current level of maturity.

Architect

Build a custom plan to train your people and update your processes to accelerate your abilities and handle future technology needs.

Implement

Our experts help implement these new technologies and industry-leading solutions to prepare your organization for the most complex projects.  

Operate

Managed services are core to CDW Canada's ability to assist our customers and support you with 24/7/365 coverage of your critical systems.

Contact Us

Maximize Operations Through Endpoint Solutions

By prioritizing endpoint services and leveraging the expertise of CDW Canada, IT professionals can ensure robust security and compliance. The results are operational efficiency across the organization. Contact CDW Canada’s modern workspace experts for customized, advanced endpoint services that align with your business needs and scale.


Ways to reach us:

/
Complete the form and an endpoint services expert will reach out to you.
/
Or give us a call at 800.972.3922

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