CDW Services / Infrastructure Services / Managed Infrastructure Services
Managed Infrastructure Services
Get Better Performance and Less Downtime
Managed Infrastructure Services Overview
Managed Services that Grow with Your Company
Many organizations are spending more and more resources to maintain their IT infrastructure. When valuable IT staff are spending time supporting hardware, operating systems and configurations, plus driving innovation and business goals, organizations are challenged to balance the priorities, which may lead to costly downtime, impacting operations, profits and reputation. As more time is spent managing these systems, less time is spent delivering business value.
As your business grows, the data grows along with it, requiring additional investments in hardware and operational personnel to keep pace. CDW Canada's 24/7/365 managed infrastructure services can help you offset business investments. Let us bring qualified resources and enterprise-class tooling to help you manage costs and improve service. Your IT personnel can be free to provide more strategic services to your business.
The CDW Difference
Why CDW for Managed Infrastructure Services
Continuous Improvement for Continuous Resilience
With CDW Canada’s managed infrastructure services, you will have an up-to-date and healthy operational environment because we do it for you. This provides a level of resilience that many organizations can’t deliver in-house. With minimal unexpected downtime, your data, business operations and reputation are better protected.
Made in Canada
At CDW Canada, we are proud of our national presence. Our National Operations Centre is staffed by Canadian-based coworkers and for any services hosted outside your location, your data stays resident in Canada. We maintain operations centres in Toronto and Calgary, with a large number of trained professionals operating 24/7/365 to ensure secure and highly available support for your managed infrastructure needs.
We Lead in Technology so You Can Lead in Business
CDW Canada is an established technology leader with more than 2,400 certifications and award-winning partnerships with major providers like Cisco, Commvault, Dell, F5, Fortinet, Palo Alto Networks, Microsoft, NetApp, VMware, Nutanix, HPE and Red Hat.
Secure, Highly Available Managed Infrastructure
CDW Canada delivers its managed services from a secure management network with architecture and processes that are designed to meet your business' compliance requirements. We are SOC 1, SOC 2, and PCI certified in our management network. Our operations centre holds ISO 27001 and NIST CSF standard certifications. Our security and compliance mindset across all teams is designed to give you comfort while we manage and monitor your critical services.
Managed Infrastructure Services
Disaster Recovery as a Service (DRaaS): Business Continuity No Matter What
Unplanned downtime is a disaster by itself, and it can be caused by several unexpected events such as cyberattacks, hardware failures, natural disasters or power outages. You can’t prevent all incidents, but you can prepare how your company reacts to them, keeping the damage to a minimum. When you rely on CDW’s IT experts to handle your disaster recovery platform, you ensure that your business is prepared to face any incident and that you meet both your desired Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
Managed Infrastructure Services
Backup as a Service: Your Data is Priceless
Whether you keep your data on-premises or in the cloud, risks are around the corner, come in different shapes and are often hard to predict. In the case of an incident, your organization's data needs to be properly backed up, but you'd also want that copy to be available when you need it the most.
CDW's team of experts will make sure that your backup platform is regularly tested so that data backups are ready under any circumstance.
Learn More
Explore Our Managed Infrastructure Service Offerings
Dive deeper into our managed services and unlock the potential of our tailored solutions, innovative strategies and expert guidance.
Our Approach
We Meet You Where You Are
Assess
Our certified experts will provide a suite of assessment services to help your organization understand your current level of maturity and plan steps to continue your journey towards an optimized technology environment, with focus on growth, portability, manageability, observability, resiliency and security.
Architect
We will help you build the plan to train your people, update your processes and implement technologies to accelerate your ability to handle current and future technology needs. Our experts take your business goals and objectives and turn them in to implementation plans and architectures that drive success for your organization.
Implement
Our services help our customers train skills, change processes and implement technologies that deliver on business goals and objectives. From industry-leading professional services to staff augmentation services, CDW solutions and services provide what is needed to help customers be successful in their most complex projects.
Operate
Managed services are core to our ability to assist customers. More and more organizations are looking to consume “as a service” and our managed services SOC and NOC support customers with 24/7/365 coverage of their critical systems.
