Cisco MediaSense Video Session (v. 10.x) - license

Mfg. Part: MCP-C-10X-VID-LIC | CDW Part: 3511470 | UNSPSC: 43233502
  • (v. 10.x)
  • license
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This item was discontinued on January 17, 2017

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Product Overview

Main Features
  • (v. 10.x)
  • license
Efficiently gather and cost-effectively analyze business intelligence from your contact center's thousands of customer conversations each day.

Use Cisco MediaSense to record, play, stream, and store media, including audio and video. This open-standards, network-based platform helps you capture conversations for regulatory compliance, quality management, service optimization, agent training and real-time analytics.

Cisco MediaSense records conversations on the network rather than on a device. This simplifies the architecture, lowers costs, provides optimum scalability, and facilitates use by analytics applications from Cisco technology partners.