IBM Business Critical Service - extended service agreement - for IBM Securi

Mfg. Part: D14RGLL | CDW Part: 3923339 | UNSPSC: 81112201
  • Extended service agreement
  • for IBM Security QRadar Core Appliance 21XX G2
  • 1 appliance install
  • Passport Advantage Express
  • 1 year
  • 24x7
  • response time: 4 h
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Main Features
  • Extended service agreement
  • for IBM Security QRadar Core Appliance 21XX G2
  • 1 appliance install
  • Passport Advantage Express
  • 1 year
  • 24x7
  • response time: 4 h
The base response objectives may not be sufficient for your production or business critical systems. For Business Critical systems you may wish to uplift the responsiveness for on-site repairs and replacement of components.

Under the Business Critical Service option when you contact IBM for support IBM will target on-site repair or hardware appliance parts replacement within 4 hours 24 hours per day 7 days per week.

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