- Extended service agreement
- parts and labor
- 1 year
- response time: 4 h
- for LoadMaster 2400 Load Balancer ADC
KEMP PremiumPlus includes 24x7 telephone support plus a four-hour onsite parts replacement Service Level Agreement (SLA). The advanced maintenance offerings were put in place to address customer feedback and business requirements. KEMP's Managed Service Center and sparing facilities will ensure that the right resources and the right inventory are available to meet even the most stringent SLAs.