KEMP Upgrade Basic Support to Mission Critical - extended service agreement

Mfg. Part: MCU3-LM-R320 | CDW Part: 3435690 | UNSPSC: 81111812
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: LM-R320
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Main Features
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: LM-R320
Basic support provides 10 x 5 telephone and email support, Monday through Friday between the hours of 08:00 and 18:00 local time, business days. Hardware replacement is within two weeks of KEMP receiving the suspect unit.

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