Notifications
Notifications

Know your gear

Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco Unified Contact Center Express (Unified CCX). This easy-to-deploy and easy-to-use customer interaction solution supports many agents and is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including automatic call distributor (ACD), interactive voice response (IVR), and computer telephony integration (CTI). Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. It enables this accuracy with sophisticated business rules for inbound and outbound voice, email, web chat, and customer interaction management.
Availability: In Stock

Enhance your hardware

Add Warranty
Software Details
  • (v. 11)
  • upgrade from 10.0
  • upgrade license
View Tech Specs

Better Together

Current Item
Cisco Unified Contact Center Express Enhanced High Availability Option (v.

This Item: Cisco Unified Contact Center Express Enhanced High Availability Option (v.

$6,001.99

Total Price: