Know your gear
The key to FireEye support programs is flexibility. In support services, this means a combination of popular standard plans and specifically tailored plans for situations where threat protection is a mission-critical function. The Platinum program covers both hardware and software support.
Software Details
- Extended service agreement
- 3 years
- response time: NBD
- advance parts replacement
- shipment
- for P/N: 4400NX-HW
