Product Overview
Main Features
- Extended service agreement (renewal)
- replacement
- 1 year
- shipment
- response time: 3 days
- for P/N: FWF-60E-811-NFR
- FWF-60E-BDL-817-12
- FWF-60E-BDL-817-36
- FWF-60E-BDL-817-60
Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.