- Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty
- Extended service agreement
- parts and labor
- 1 year
- repair time: 6 hours
Keep availability high with responsive committed-repair-time service. This cost-effective service helps you to minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.