IBM TRIRIGA Request Central - Software Subscription and Support Renewal (1 year) - 1 concurrent user

IBM TRIRIGA Request Central provides capabilities for the management of self-service requests for products, services, moves, and reservations submitted via a web portal, or utilizing contact center for handling requests received via phone, email, or fax; access pertinent caller and service agreement information; view status reports and call statistics, available via configurable graphs and reports; define service areas, responsibilities, and service level agreement information; and route work tasks, approvals and notifications.