Know your gear
The Password Self-Service component of AD360 eliminates the biggest source of helpdesk calls - forgotten passwords and account lockouts. With Password Self-Service users can reset their passwords and unlock their accounts through a simple web browser or right from the Winlogon (Ctrl+Alt+Del) screen of their machines. The identities of the users are verified using a highly secure two factor authentication process: Security Q&A authentication and SMS/Email based secret code authentication. It also lets you automatically synchronize the password/account changes with other systems like AS400 and UX servers.