ManageEngine ServiceDesk Plus Enterprise Edition - subscription license (1 year) - 500 nodes, 10 technicians

ServiceDesk Plus On-Demand is an ITIL based online help desk software that is delivered as software as a service on the cloud. Combining the SaaS advantage with a plethora of features for IT help desk management online, it enables the IT organization to provide the best-in-class ITSM service to their users at an unmatched value for money.