ManageEngine ServiceDesk Plus Professional Edition - subscription license (1 year) - 500 nodes, 20 technicians

ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers with an integrated console to monitor and maintain the assets and IT requests generated from the users of the IT resources in an organization. To make the process of reporting the issues to the IT help desk easier, ManageEngine ServiceDesk Plus provides you with a self-service portal where you can search solutions for the most common issues before raising a request.