Software Details
- ons
- 5 additional users
- ESD
- Win
- Subscription license (1 year)
- commercial
- Linux
Know your gear
In its build, ServiceDesk Plus utilizes the unified agent from Endpoint Central (formerly Desktop Central), the unified endpoint management (UEM) solution from ManageEngine, to perform robust IT asset discovery and remote IT asset management operations. The UEM Remote Access Plus add-on helps service desks perform scheduled maintenance activities from a central location while proactively engaging with employees using remote troubleshooting.