An all-in-one handheld tester for troubleshooting Ethernet and Wi-Fi networks and services and for validating path performance. The one-button AutoTest mimics the end-user experience and identifies the root cause of common problems in minutes, or proves that the network is not to blame. End-to-end wired and Wi-Fi performance tests validate SLA compliance and ensure infrastructure readiness for application delivery. Automated discovery reveals device location, key attributes, connection paths and problems. Dual copper and fiber optic ports simplify inline packet capture and VoIP monitoring. The companion cloud service facilitates long-term monitoring of network health, troubleshooting of intermittent problems and remote management. Includes Option activation instructions, external directional antenna with mounting clip.