- Extended service agreement (renewal)
- parts and labor
- 1 year (4th or 5th year)
- response time: NBD
With SecureService simply "Buy and Forget" your automation and disk solutions with the knowledge that these products are covered from point of sale by the comprehensive next-business-day onsite service. An activated SecureService agreement guarantees that an engineer will visit your site within the specified times of the Service Level Agreement (SLA). Tandberg Data SecureService options cover unexpected problems and provide peace of mind. When you purchase a Tandberg Data product you will receive best-in-class support by telephone, online or onsite visit.