Tripp Lite SmartRack SRCOOL12K 3.5kW 12k BTU-rack air-conditioning cooling

Mfg.Part: SRCOOL12K | CDW Part: 1988380 | UNSPSC: 40101604
Availability: In Stock
Warranties
Was $1,703.74
$1,037.99 Advertised Price
Advertised Price
Product Details
  • Gen 2 Upgrade
  • Rack air-conditioning cooling system
  • black
View Full Product Details
Better Together
Tripp Lite SmartRack SRCOOL12K 3.5kW 12k BTU-rack air-conditioning cooling
Quick View
Total Price:

Product Overview

Main Features
  • Gen 2 Upgrade
  • Rack air-conditioning cooling system
  • black
Tripp Lite's award-winning SRCOOL12K, now in its second generation, is a portable, compact, self-contained air conditioning unit designed for server rooms, small network closets, back offices and other areas with heat-sensitive equipment that facility air conditioning can't reach. Design improvements based on customer feedback include upgraded commercial-grade components designed to last longer, including an upgraded hot air exhaust fan. The SRCOOL12K Gen 2 also boasts robust packaging for better protection from shipping damage and an updated two-year warranty.

This SmartRack server rack cooling unit pumps 12,000 BTU (3.5kW) of cooling into your IT environment to help prevent shutdowns, malfunctions and other failures caused by overheating or fluctuating temperatures. It uses environmentally friendly R410A refrigerant to comply with worldwide standards. An easy-to-read control panel with diagnostic LEDs provides convenient local management.

Close-coupled cooling delivers cold air near heat loads to discourage recirculation and increase energy efficiency. An included 71-inch flexible hose lets you aim the cold air to a specific spot, such as an overheated rack enclosure or an equipment hot spot. Hot air exits through a window or drop ceiling via an included exhaust kit. An upgraded hot air exhaust fan maintains effectiveness even under a high heat load. The unit also dehumidifies and filters the air, providing better air quality that can enhance operating conditions and equipment reliability.

With a 100-percent duty cycle, the SRCOOL12K can run continuously without costly downtime. It uses copper tubing that is stronger than the aluminum tubing used in most consumer cooling units. The copper allows higher pressures and better weld joints to stand up to the constant vibration of the running compressor.

The evaporator expels the condensed water through the directional exhaust duct, eliminating the need for a drain tube, drain pan or water collection tank and saving you time and money. No external condenser, refrigerant piping or professional maintenance is required for simple operation. Upgraded firmware allows the compressor to cycle on and off while the evaporator fan stays on to prevent icing in high-humidity environments.

Install the optional SRCOOLNETLX network module (sold separately) to monitor temperatures, receive alerts, review logs and control settings from anywhere, anytime, via SNMP, web browser, SSH, telnet or command line interface. The built-in LX Platform's PowerAlert Device Manager provides a single interface to cycle the connected air conditioner on and off, adjust its fan speed, change its target set point temperature and switch to dehumidification mode.

The self-contained SRCOOL12K requires no disruptive construction projects or costly service calls from plumbers or HVAC specialists. It rolls on four casters into a compact 12 x 20 inch area. The six-foot power cord's NEMA 5-15P plug with leakage current protection connects to a standard AC outlet. The unit is programmed to restart automatically after power failures, and a built-in timer allows unattended shutdown and startup. An upgraded motor-start capacitor with a larger capacity ensures a dependable startup.

The SRCOOL12K is backed by a robust 2-year warranty, ensuring reliability and performance.

Tripp Lite SmartRack SRCOOL12K 3.5kW 12k BTU-rack air-conditioning cooling is rated4.43 out of5 by100.
Rated 5 out of 5 by from SRCOOL12KThis product is functioning as expected with no issues. Is easily keeping our server area cool.
Date published: 2015-01-14T00:00:00-05:00
Rated 5 out of 5 by from This units cools greatThis unit works great. It's nice to have a unit that doesn't need a drain connected. We use this unit 24/7/365 and it still cools like the first day we installed it.
Date published: 2014-10-29T00:00:00-04:00
Rated 5 out of 5 by from SRCOOLNETWhen is the SRCOOLNET accessory for this AC Unit coming out I can't find anything on it.
Date published: 2013-10-14T00:00:00-04:00
Rated 5 out of 5 by from Perfect!!!This is a perfect unit for cooling a small server room. Had it up and running within 20 minutes of receiving. Very easy setup, very efficient unit, and the room is cool. Would recommend to anyone.
Date published: 2013-03-04T00:00:00-05:00
Rated 5 out of 5 by from SRCOOL12kWe purchased this portable unit as a supplemental A/C to our small Data Center's main unit. As we grew we realized we had out grown the cooling capacity of our main above ceiling mounted Leibert unit. This was the perfect unit to keep our DC cool during the summer months. It was really easy to setup and really does a great job of supplementing our main unit. It's quiet and programmable so that it's not cooling when not needed. I would highly recommend it for anyone looking for a portable AC solution. Great product.
Date published: 2017-01-13T00:00:00-05:00
Rated 5 out of 5 by from Keeps the server room coldEasy to install, I already had an exhaust vent and drain line through the wall, it was plug and play. Keeps my server room around 60 all the time.
Date published: 2016-02-23T00:00:00-05:00
Rated 5 out of 5 by from Excelent as expectedAs usual your product has far exceeded our expectations.
Date published: 2013-01-30T00:00:00-05:00
Rated 5 out of 5 by from Great product!The perfect solution for our server closet. Easy to install and affordable.
Date published: 2017-07-03T00:00:00-04:00
Rated 5 out of 5 by from Excellent coolerlast one ran 24/7 for 7 years straight. Excellent cooler.
Date published: 2017-09-14T00:00:00-04:00
Rated 5 out of 5 by from FANTASTIC UNIT! LOW MAINTENANCE!We have been looking for a unit for our small network room for a long time...and when our building recently started turning off the A/C on the weekends, we had to find something, quick!! This thing is absolutely the perfect size for our room and keeps the room and our equipment cool. The biggest draw was that it is basically maintenance free and no dumping of condensation bottles!!! Thank you Tripp Lite!
Date published: 2014-05-09T00:00:00-04:00
Rated 5 out of 5 by from Good unit that has excellent recovery after power outageOur number one requirement is that when power returns the unit must be able to restart and run automatically. All other units we looked at did not restart after power returned. This was a unique feature that the other competitors did not have. This was the reason we purchased these units because all our servers and phone system component reboot automatically when power returns.
Date published: 2013-09-16T00:00:00-04:00
Rated 5 out of 5 by from Plastic GarbageWe have gone through 3 of these units. The plastic blowers fly apart and wreck everything inside.
Date published: 2017-01-31T00:00:00-05:00
Rated 5 out of 5 by from Great product!(2) units were purchased to cool a 15' x 15' server room and both units have been running for 2-1/2 years without issue. The hot air discharge can be vented above the ceiling tiles in a drop ceiling, the units do not create water, they are portable and can keep a consistent temperature at 67 degrees. The only required maintenance is cleaning the air filters each month. (2) additional units were purchased recently to cool training rooms 14' x 20' and 18' x 22' with (5) computers in each rack.
Date published: 2016-08-15T00:00:00-04:00
Rated 5 out of 5 by from Excellent AC UnitWe have been running the SRCOOL12K for over a year, and it has run flawlessly. Despite building AC, we still experience heat buildup in our server room. This unit has done an excellent job of taking the edge off and keeping our server room cool. It runs 365 days a year and 24x7. Honestly, I think it would be a great spot AC unit for the home it works so well. It runs much better than some of the cheap portable units you see at Costco.
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from Rough Start But Working Well NowWe ordered two of these units for some additional cooling in our server rooms. The two units we purchased both failed within a couple of months of use. They just wouldn't power on any more. However, TrippLite replaced both units and the replacements have been running non-stop since receiving them.
Date published: 2015-02-12T00:00:00-05:00
Rated 5 out of 5 by from An inexpensive solution to a real headacheThe unit was set up and ready to go right out of the box. We had an issue with insufficient temperature drop initially. We did what we dreaded to rectify this: knocked a hole in the block wall and ducted the exhaust air to the outdoors through insulated flexible ducting. The result was almost immediate: a 12-13 degree drop in temp in minutes. If you have a small room, and a standard 8 ft. ceiling, plan on ducting the exhaust outside. You'll waste a lot less time than we did!
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from Extremely impressed with set up and performance in cooling server roomReceived a couple weeks ago and set it up with minimal effort required. After a week or so of operation we decided to reposition the unit in our server room (roughly 10x8) that has rack for servers, SAN, etc and now it points directly into front of rack. Temperature in the room has dropped almost 10 degrees and taken away concern about excessive heat in the room. We are very impressed with its performance, better than even expected. A real winner!
Date published: 2013-08-13T00:00:00-04:00
Rated 5 out of 5 by from Best Choice for Server Room ACWe have not regretted our choice of the SRCOOL12K for our server room. We have been running it non-stop for well over two years, without a problem. We simply clean the screen filters once a month. That's it! The SRCOOL12K is a lifesaver for our equipment. We run 4 physical servers, as well as 4 computers that reside in the server room. Needless to say, without the SRCOOL12K, things can get pretty toasty. I would recommend the SRCOOL12K without hesitation.
Date published: 2014-10-02T00:00:00-04:00
Rated 5 out of 5 by from Best Portable Server Rack Cooling UnitThis is my second unit and old unit worked for 4 years straight no issue. Recommending it for all Rack Cooling needs and customer support is very helpful.
Date published: 2017-10-02T00:00:00-04:00
Rated 5 out of 5 by from Great unit but does not last.I'm not typically in the habit of writing reviews, but as I've now gone through two of these units in under 3 years I felt compelled to share the experience. Purchased the first unit in 2014 through Provantage. Good price, great unit, worked wonderfully to keep our small server room cool (room is less than 50 s.f.). About 15 months later the compressor failed. Provantage says "sorry", contact manufacturer. Tripp Lite says "sorry, we don't fix them. Find a local HVAC repairman." Well I obtained a full refund through my business Visa card company, which extends warranties up to another full year. Thinking I must have just struck a bad unit, and having the refund, I purchased the same unit again from Provantage in July 2016. Well yesterday this one failed same as the first. Out of warranty of course. No recourse with vendor or manufacturer. The kicker is that we've not overworked the unit, it's a small room, the hose is properly vented out of the room, the temp is set to 78 so it's not running 24/7... yet it doesn't last event 18 months. Lesson learned, will seek a different brand, spend a bit more and hopefully get something with more endurance. MIB - IT Director - Municipality in NE Illinois.
Date published: 2017-11-21T00:00:00-05:00
Rated 5 out of 5 by from Great Server Room Cooling!I have used a SRCOOL12K unit in my server room for the past 5 years. I just bought a new one and WOW! I really liked my 5 year old unit but really love the new version! Quit, efficient, easy to operate! I don't mean to geek out about it but I have over $150K worth of equipment in the room so this unit serves a very important purpose.
Date published: 2016-03-10T00:00:00-05:00
Rated 5 out of 5 by from Florida GarageI give this AC 4 stars only because it goes together so easy with the included intake and exhaust pipe, but with off-the-shelf tubing, it is a little cumbersome. It is keeping my 700 Sq Ft. Florida garage at 85F, its 100F outside, I have 3 refrigerators fighting the AC. I'm happy!
Date published: 2017-06-24T00:00:00-04:00
Rated 5 out of 5 by from Has worked great 24/7 for over a year !!! No problems!We purchased this unit for a small server room (12' x 14') about a year ago after suffering a server crash due to heat. We set the SRCOOL12K at 69 degrees and it has worked perfectly. Our building temp stays around 76 degrees from 8-5 then turns off. Our outside temperature averages in the high 90's almost year round. We vented out thru the celing using the celing tile kit that comes with unit (easy install).
Date published: 2012-10-31T00:00:00-04:00
Rated 5 out of 5 by from Don't overloadThis unit works very well indeed, but if the room you're trying to cool is too large or too hot, the unit might shutdown. If it cannot dissipate enough heat through the exhaust tube, it will stop cooling. There's a limit to what 12k can cool.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of 5 by from Great backup AC in our data centerWe bought 2 of these units to act as a backup to our data center when the main unit freezes (mainly in the winter). I really like that these units don't require a condensate drain. That made installing them really easy. I will likely buy another 1-2 for our offsite data center.
Date published: 2013-09-16T00:00:00-04:00
Rated 5 out of 5 by from 12K CoolingI have had the unit running for a week now, very nice unit, quiet and compact design. It cools our small server closet to 70 with no issues. The digital read out is not a temp gauge, it stays at what you set it at, I had to place additional thermometer in the room to see what temp we are really at.
Date published: 2012-10-12T00:00:00-04:00
Rated 5 out of 5 by from Keep Stuff CoolAfter struggling to keep our 8x4 server room cool (even when below freezing outside) we did our research and ended up with a SRCOOL12K and have never looked back. We have had it operational since 7/12 and it has been keeping our room at a nominal 68-70 degrees around the clock with no intervention whatsoever. Highly recommend if you need cooling in a small server room. Easy setup.
Date published: 2012-11-06T00:00:00-05:00
Rated 5 out of 5 by from Does what it's supposed toSo far everything has been good. It functions as it's supposed to and has dramatically dropped the temperature in the room it's in.
Date published: 2016-06-13T00:00:00-04:00
Rated 5 out of 5 by from Not happy with unit, but happy with resolution.The unit died within two months of use in our Server Room. I called customer support and they were very good about the warranty. They will be sending out a replacement unit within 5 to 10 business days. Luckily we have two units in our Server Room and can wait that long.
Date published: 2014-10-14T00:00:00-04:00
Rated 5 out of 5 by from Tiny but powerfullI have the SRCOOL12K next to my Server rack to add supplement cooling power to the server room. It was a breeze to install and get positioned into place to provide the maximum chill to the room, keeps the room a crisp 60 at all times, even in this horrible Florida heat.
Date published: 2017-08-25T00:00:00-04:00
Rated 5 out of 5 by from Worst portable cooler we've ever usedWhen they work, they're great. We're now on our THIRD unit in less than 2 years, and it's refusing to work now. Our first unit died within 3 months. The replacement they sent was DOA. The replacement for the replacement lasted about 8 months.
Date published: 2016-04-01T00:00:00-04:00
Rated 5 out of 5 by from Portable reliabilityWe needed an emergency cooler - something that could be deployed to keep things running. That means light weight, wheels, and intake/exhaust ducting. It also means simple to operate and reliable. We have had to deploy a couple times to support failed cooling; this unit has kept us operating every time!
Date published: 2013-09-17T00:00:00-04:00
Rated 5 out of 5 by from My SRCOOL12K was just what I needed for my recording studio.I needed a cooling solution for my studio to keep my studio recording equipment cool and at the proper temperature during the hot months here in AZ. I also needed something that would make me feel better about not introducing any dust from outside into my studio. And thenÃ?.. I found out about the TrippLite SRCOOL12K and after reading all about it believed I finally had found just what I needed to meet my needs and now that I've finally received it and installed it and my SRCOOL12K has turned out to be just that. It cools really fast and also filters the air to keep all my audio recording gear in my studio from even indoor dust and particles and I am very pleased that I made this purchase and I highly recommend it to others who have the same need and want to keep your expensive electronics cool, clean, and safe. Of course, I shut it off when I'm going to record vocals and audio with my studio microphone because everything has to be quiet, and I cool the room down real good first before I shut it off. But other than that, I run it when I writing and making my music. The SRCOOL12K is a great solution for me and my studio and I'm relieved. :) - CALEB -
Date published: 2013-11-07T00:00:00-05:00
Rated 5 out of 5 by from First Rate.Used to replace a through-the-wall type air conditioner, my new Tripp-Lite is far more quiet, more effective in cooling the area than the 15,000 BTU unit that it replaced, And, it provides control and air direction options that give user choices that are very helpful. I am using the unit in a domestic environment where it has proven to be far superior in every way to other portable units that I have previously bought. I consider it entirly suitable for domestic use. Having been successful in keeping us cool through a long patch of record setting hot weather, it has proved highly efficient and effective. I have already recommended it to others and I may buy additional units for myself.
Date published: 2016-09-25T00:00:00-04:00
Rated 5 out of 5 by from We use it as a backup A/C unit in an 8'x8' computer roomWe've had this installed for almost two years now. It's plugged into a thermostat power outlet that supplies power when the computer room overheats due to a failure of the primary A/C unit (which was happening with increasing frequency). This unit has kicked on several times over the past year. The last time was just a little over a month ago when our primary unit finally died. The SRCool12K ran for several days keeping the equipment cool until we could replace the primary unit. I'm very happy with it's performance and I highly recommend this unit.
Date published: 2013-09-16T00:00:00-04:00
Rated 5 out of 5 by from Be Wary of Poor QualityJust after one year warranty expired, several of the blades in the cheaply designed and built light plastic fan broke off, causing it to be out of balance and therefore severely vibrate. Contacted Tripp-Lite to replace the fan and they do NOT sell replacement parts for this! Several on-line reviewers experienced this exact same issue.
Date published: 2017-01-17T00:00:00-05:00
Rated 5 out of 5 by from Failed after 10 monthsGreat price but failing less than 1 year is unacceptable. Hopefully the replacement unit lasts longer. I realize some will fail early while others may last years. Crossing my fingers and installing a temp controlled vent fan for the small server room that this unit cools in case of failure.
Date published: 2014-06-30T00:00:00-04:00
Rated 5 out of 5 by from Almost GreatI have a small server room that was running very hot in the middle of a building. Closet was heated by 7 physical servers EMC san and all the trimmings. The room with door open and fans running would easy top 90.This little cooler will drop it to low 70's in a short period of time. That being said the vent attachments may as well be pitched as they are totally useless. Biggest problem is you have thin plastic flex tubing that connects to ceiling mount that will not stay together. And tubing screws into back of the cooler. Well the minute you turn it on and it starts to heat up it will not stay connected. About a half pound of gator tape later and it seems to be holding.I have only run the cooler for a couple of days and so far so good but I can't really speak on reliability. I will find out soon as this will run 24x7. Overall, it does its job but an addition 5 minutes of thinking could have made the venting situation much better.
Date published: 2012-04-11T00:00:00-04:00
Rated 5 out of 5 by from Great for a small data roomWe're in a 100 year old building that we (hope) will be moving out of in the next 2 years so we've been cooling our two racks of servers and switches with similar units that we got from Lowe's. They would last about a year or so, and we needed three to keep the machines happy. When two of them died on schedule we saw that Tripp Lite made a version and jumped on them and couldn't be happier. The two do the job that three did before and better, down 10F from what we had before. Now that summer weather is here we're replacing the last old unit for another Tripp Lite just so we have back-up and to keep the server room the nicest place to be in the summer.These are designed for a server room, just like all Tripp Lite products. Big LED intake temp display, easy to understand buttons. Well worth the cost if you can't put in a real cooling system or just need to cool down a hot spot in the racks.
Date published: 2014-05-15T00:00:00-04:00
Rated 5 out of 5 by from Quick response on problems has been impressive.We have had the unit for 7 months. Our first unit was making a unnatural sound. We contacted product support and the shipped us a replacement. It is working perfectly. Thanks.
Date published: 2015-12-03T00:00:00-05:00
Rated 5 out of 5 by from Basic server room cooler, excellentThis unit replaced a DeLonghi Penguino designed for home use. Its BTU rating is lower, but it performs better. We don't need to drain it nearly as often, and its vent fixtures are useful & appropriate.
Date published: 2015-12-03T00:00:00-05:00
Rated 5 out of 5 by from Very solid productHas been running great for years with no issues, much better than the unit it replaced. Well worth the extra dime if this is cooling a small data center as your servers depend on it.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of 5 by from SRCOOL ICING UPI'm on my second SRCOOL12K now and the first one ran for years with no issue until it died. The new one I've had for only about 6 months and it's icing up all the time. lots of space around it and vented out. Ideas as to why this is happening? Super frustrating.
Date published: 2015-12-04T00:00:00-05:00
Rated 5 out of 5 by from Purchased to use in small server roomEasy to install, vented thru ceiling panel, set the temperature and has worked flawlessly. Keeps our equipment nice and cool. The only required maintenance is to clean the easy off air screen (filter) every so often. Totally recommend for this use!
Date published: 2014-10-07T00:00:00-04:00
Rated 5 out of 5 by from Just what we needed!It seems like we have the air conditioning go out about once a month and it usually takes two days or longer to get it working again. This Tripp-Lite Portable Air Conditioning keeps my computer room temperature where it needs to be and saves the servers! It's easy to use and operate. I now leave it running all weekend when I am not here to monitor the temp in the computer room. I HIGHLY recommend this unit and I wish I had gotten it two years ago!
Date published: 2016-02-24T00:00:00-05:00
Rated 5 out of 5 by from Great product backed by great supportUn-boxed and running in 30 minutes. Like many that have posted reviews here, our "server" room was really not designed to house lots of heat-generating equipment. Prior to the Tripplite AC, the server room would hit 88 degrees on any given day. We set the set point at 72 and the AC has been running fine. We are still trying to get the SRCOOLNET configured. Implementing that has not been as straightforward as the AC was.
Date published: 2014-08-24T00:00:00-04:00
Rated 5 out of 5 by from Always running never a problemOur office has a server room and we have the unit running 24/7. It has been running perfectly for a year now!
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from Great product, would recommend it to anyone wanting extra cooling.We were able to move our server into a closet allowing room for an extra work station. Easy to install with the exhaust through the wall to the shop. I would recommend it for any equipment requiring extra cooling. Norm
Date published: 2013-09-06T00:00:00-04:00
Rated 5 out of 5 by from Great product. Works like a champ!We've tried several spot coolers over time, some residential grade and some commercial grade from reputable reseller chains. We use it to cool down a small computer room (one server rack and one neworking devices rack). Installing and operating this device is simple and sraight forward. It's been working for a year now non-stop and we've had no problem with it whatsoever. Greatly recommend.
Date published: 2011-12-19T00:00:00-05:00
Rated 5 out of 5 by from SRCOOL12KUnit installed in under 15 minutes and works great. We use it for a communication closet. Within 30 minutes temp dropped from 78 to 69. Great Product!
Date published: 2013-06-25T00:00:00-04:00
Rated 5 out of 5 by from Closed system, terribleI needed information on recharging this unit and Tripp Lite customer service was no help. They kept repeating that they just replaced the units and didn't repair them. I finally called an appliance repair person and was told they are closed systems and aren't rechargeable.
Date published: 2014-04-29T00:00:00-04:00
Rated 5 out of 5 by from End of worriesplug it in, hook up the exhaust, set your temp, and no more worries about overheating server rooms. Been running close to two years now without any issues whatsoever. Only one recommendation: Drive a couple of screws through the exhaust tube into the fittings at either end to prevent the tube from slipping off.
Date published: 2013-09-06T00:00:00-04:00
Rated 5 out of 5 by from A Great Small Server Room Climate Control SolutionThis product does an excellent job of keeping our modest sized sever equipment running cool at all times. Easy to installation and very versatile controls allowed for just the right settings to keep our sever room cool.
Date published: 2017-10-26T00:00:00-04:00
Rated 5 out of 5 by from Excellent server closet coolerI have been thru 2 other brands that have failed in over 2yrs, so far - the TrippLite model is working great. Best feature is it will turn on when power is restored and can handle small closets with ease with the running 24x7x365.
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from 2 Units, great value, but not without problemsWe have 2 of these units: one bought new 6/12/12, the other bought new 10/26/10, so roughly 1 and 3 years old. Barring the first couple months on each, these units have functioned very well keeping a small server room cool enough to keep servers healthy (including through Florida summers with no building AC on weekends). Both units when first ordered failed with an error code within a couple months, call to support for troubleshooting led to returning product. The first one I had to pay about $60 to ship it back for a replacement. The second one happened earlier and so the shipping cost was covered. In both cases the replacement units have worked fine since. Occasionally I find one of them turned off, still powered, but off, other unit still on (in locked room nobody else has access to, no power interruption because I receive alerts if this happens and nothing else shows signs of power outage). In the summers this has meant a trip into the office on the weekend or at 2 or 3am or whenever on a weekday once in a while to turn it back on (get alerts from a room temp monitor). A minor inconvenience given the value of these units. I would not normally have reviewed these here, but just received an e-mail from Tripp-Lite asking me to do so. As only non-five star review now, maybe they'll regret the request.
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from This is a keeper!Works great, looks great, goes back to last position on power failure. Cools constantly. The only con is lightweight hoses.
Date published: 2012-10-20T00:00:00-04:00
Rated 5 out of 5 by from Great ProductInstalled in a small server room with 5 physical servers, a UPS, SAN, and a NAS. The unit has run non-stop for well over a year without any issues whatsoever. Great product.
Date published: 2014-11-20T00:00:00-05:00
Rated 5 out of 5 by from Great for a small data roomWe're in a 100 year old building that we (hope) will be moving out of in the next 2 years so we've been cooling our two racks of servers and switches with similar units that we got from Lowe's. They would last about a year or so, and we needed three to keep the machines happy. When two of them died on schedule we saw that Tripp Lite made a version and jumped on them and couldn't be happier. The two do the job that three did before and better, down 10F from what we had before. Now that summer weather is here we're replacing the last old unit for another Tripp Lite just so we have back-up and to keep the server room the nicest place to be in the summer.These are designed for a server room, just like all Tripp Lite products. Big LED intake temp display, easy to understand buttons. Well worth the cost if you can't put in a real cooling system or just need to cool down a hot spot in the racks.
Date published: 2014-05-16T00:00:00-04:00
Rated 5 out of 5 by from UnreliableWorked for about 30 hours of non-continuous use, then the compressor failed. Tech support was friendly, but can offer only replacement, not refund. Replacement requires the buyer to haul the new unit around, pack up the old unit and arrange for return shipping (paid for by Tripp Lite). This has cost me a lot of time and trouble and I'm very dissatisfied with this product. Plus, Tripp Lite deleted my negative but honest review on their own website.
Date published: 2013-07-16T00:00:00-04:00
Rated 5 out of 5 by from Almost GreatI have a small server room that was running very hot in the middle of a building. Closet was heated by 7 physical servers EMC san and all the trimmings. The room with door open and fans running would easy top 90.This little cooler will drop it to low 70's in a short period of time. That being said the vent attachments may as well be pitched as they are totally useless. Biggest problem is you have thin plastic flex tubing that connects to ceiling mount that will not stay together. And tubing screws into back of the cooler. Well the minute you turn it on and it starts to heat up it will not stay connected. About a half pound of gator tape later and it seems to be holding.I have only run the cooler for a couple of days and so far so good but I can't really speak on reliability. I will find out soon as this will run 24x7. Overall, it does its job but an addition 5 minutes of thinking could have made the venting situation much better.
Date published: 2012-04-12T00:00:00-04:00
Rated 5 out of 5 by from Failed after 10 monthsGreat price but failing less than 1 year is unacceptable. Hopefully the replacement unit lasts longer. I realize some will fail early while others may last years. Crossing my fingers and installing a temp controlled vent fan for the small server room that this unit cools in case of failure.
Date published: 2014-07-01T00:00:00-04:00
Rated 5 out of 5 by from EXCELLENT !!!!!We have owned several other cooling units. None compare to the SRCOOL12K. This unit is well built and hopefully will last us for years to come. Tripp Lite's customer service is top notch.
Date published: 2011-12-08T00:00:00-05:00
Rated 5 out of 5 by from Small business awsomesauseWe wish we purchased this sooner.... We invested a lot of time and effort on modifying our HVAC to draw air from our server closet. This unit works very well and helps heat the office in the winter and we have the exhaust discharged outside for the summer.
Date published: 2016-02-23T00:00:00-05:00
Rated 5 out of 5 by from Very happy so far!We use it in a 7x7 enclosed room with 5 servers in it. There is also a pc, battery backup, and a switchboard in the room. It was easy to install. The included vent kit goes neatly up into the drop ceiling without issue. It has been running like a champ since it was installed. Have had running about 9 months so longevity is to be determined. Very pleased with the product so far. Easily keeps the room at our set point of 76F; even through the hot summer when the room was extra hot. Great product.
Date published: 2015-12-08T00:00:00-05:00
Rated 5 out of 5 by from Excellent ProductThis is a very compact unit, nice cooling, easy to install. Very Happy with this purchase.
Date published: 2013-12-17T00:00:00-05:00
Rated 5 out of 5 by from The product works.It is a good product and it works in a good condition.
Date published: 2017-08-24T00:00:00-04:00
Rated 5 out of 5 by from Makes a huge difference in temperature & humidity!I share my office with the servers -- the space constraints of a small Library are handled this way -- so it stays pretty warm & humid. Located in a building built in 1937, insulation was never considered and IT needs are an afterthought, so this A/C unit fits the bill perfectly!
Date published: 2013-07-15T00:00:00-04:00
Rated 5 out of 5 by from Excellent spot coolerSet this up in a small IT closet. Does a fantastic job cooling, much better than any "consumer" grade unit would do. Easy to set up and very reliable. Moves a lot of air and provides a lot of cooling. Would certainly buy this again.
Date published: 2016-08-29T00:00:00-04:00
Rated 5 out of 5 by from Great Product, works well very little maintenanceThis is a great product, cools well in tight locations and keeps server equipment cool. Very little maintenance needed and does not require a lot of attention.
Date published: 2016-10-15T00:00:00-04:00
Rated 5 out of 5 by from Works greatGot it yesterday and used it only for a day in our server room, but I am impressed with its cooling power, relatively low noise, professionally looking device. In our tall IT room, temperature was around 91 and the A/C dropped it to 79. I have couple other Tripp Lite devices, they all works fine.
Date published: 2012-10-03T00:00:00-04:00
Rated 5 out of 5 by from Great for Operatorsgreat Product to keep your operators cool on those hot days. I highly recommend purchase of this product to keep your personnel comfortable on the shop floor.
Date published: 2012-10-31T00:00:00-04:00
Rated 5 out of 5 by from So far so good. Very powerfulIt may be too early to write this review, because its important to see how durable and how long this nice unit lasts. Its very easy to set up, it has a small footprint for a 1 ton unit, and it really does blow out powerful, cold air. So, thus far, i love it. It is supposed to be able to run 24x7 inside computer server rooms all day and night. I dont run it at night at all for my purposes, as im using it to just cool a peice of equipment only during the day, as we shut the equipment off all night. So, im expecting for this unit to last a long time, and it should be well built. I love that it doesnt need a water tray to be emptied, or drainage system to get rid of the condensation and evaporation. It is a self contained unit. Thats great. Its a quality looking machine, so i feel comfortable putting it anywhere. Ive read almost all the reviews on this portable AC, from different sites, and it mainly got good reviews. However, the one major complaint was that when it was run 24x7, 365 days per year, it dies after about 10 months. AC compressors and units arent designed to run all day and night. So, i hope it last a long time, and is built strong enough to last several years. In the small amount of negative reviews that i read, the company was great to deal with, and if it died within the one year warranty, they had no problem sending the customer a brand new unit. I have many other portable ac units that i use for several of my businesses that run hot equipment all day. And, in the first month, this AC seems to be the most powerful cold air portable AC that i have, compared to my other units. I have some other 1 ton, 3/4 ton, and 1/2 ton units, and the blower seems to be more powerful than my others, and the digital buttons are very easy to use. So far after a month of rigorous use, it seems to be a well built, great unit.
Date published: 2016-04-11T00:00:00-04:00
Rated 5 out of 5 by from Perfect solution for our cooling needsUpgraded to the SRCOOL from a window air conditioner. Not only is it cooling better but it circulates the air better eliminating hot spots that would occasionally trigger our temperature sensors. And when the one we bought decided to turn itself off, the TRIPP-LITE sent us a replacement. Couldn't be happier with the device and the company.
Date published: 2015-12-03T00:00:00-05:00
Rated 5 out of 5 by from Great product, great companyOur first unit experienced an unexpected failure after nearly a year. Our reseller, who told us the product would be covered for a year, had not told us we needed to purchase the coverage. Nevertheless, we contacted TrippLite and they agreed to take the unit back and ship us another one, which has performed flawlessly for two years now. Customer service was exceptional. I was able to talk to real people and even the same person on subsequent calls. They took our issue seriously and dealt with it in every way making it convenient for us. Excellent product, excellent company to do business with!
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from Unbelieveably great product!I came across this portable AC unit by accident when searching online for a decent unit that would 1) allow on/off by an external, unattended timer, and 2) able to cool very hot spots. I live in Hawaii. I've been plagued for years by using portable "room A/C units", that anyone buys at the local DYI store. Pitiful cooling at best, but then again these standard units are not designed to cool hotspots, just a room in general. Even-though I live in Hawaii, one of Tripplite's resellers on the Mainland had my SRCOOL12K in my room TWO DAYS after purchase! Amazing. The unit is small, dense, compact, a total powerhouse. When testing in an open room I though it would very loud. Wrong. Once the hot exhaust was connected to my bedroom window (a short, straight path) and the cold output placed where it needed to cool, and everything was else up and operational, this AC unit was remarkably quieter than any of the common DYI store units. The latter always sounded like a space shuttle taking off outside my window, disturbing close neighbors. The SRCOOL12K is not really noticeable outside, I don't know why. Even with my head a foot away from the unit running right next to my bed the white noise is not unbearable. The unit sits outside of the space I'm cooling. I found a good amount of condensation dripping off the cooling hose because my room is pretty hot. Wrapping towels around the cooling hose seems to insulate it from the hot, humid room. I've been plagued with summer temperatures in my specific application running around 86-87 degrees F. Now I'm running at 74 degrees F. Perfect. Thank you Tripplite!
Date published: 2013-07-19T00:00:00-04:00
Rated 5 out of 5 by from Excellent cooling for a great priceMy server room is low on space, and full of equipment. Having our building install dedicated cooling was well outside of the budget. After lots of searching, I settled on the SRCOOL12K - I liked the capacity it claimed, but the biggest draw was that I wouldn't need to worry about drainage. Installation was simple, and in no time it was working just as expected. I'm now running two full-time since we've added more servers than a single unit can handle. Both have been running 24/7 for over 18 months without a problem. Highly recommended.
Date published: 2012-09-24T00:00:00-04:00
Rated 5 out of 5 by from UnreliableWorked for about 30 hours of non-continuous use, then the compressor failed. Tech support was friendly, but can offer only replacement, not refund. Replacement requires the buyer to haul the new unit around, pack up the old unit and arrange for return shipping (paid for by Tripp Lite). This has cost me a lot of time and trouble and I'm very dissatisfied with this product. Plus, Tripp Lite deleted my negative but honest review on their own website.
Date published: 2013-07-15T00:00:00-04:00
Rated 5 out of 5 by from Be Wary of Poor QualityJust after one year warranty expired, several of the blades in the cheaply designed and built light plastic fan broke off, causing it to be out of balance and therefore severely vibrate. Contacted Tripp-Lite to replace the fan and they do NOT sell replacement parts for this! Several on-line reviewers experienced this exact same issue.
Date published: 2017-01-16T00:00:00-05:00
Rated 5 out of 5 by from This unit works well.This unit was installed 2 years ago and has not required any tweaking. It cools a small server room down and does it effortlessly. I would highly recommend this unit.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of 5 by from Perfect for small racks in a hurryThis mobile AC unit has worked perfectly as a stopgap measure during hot summer weeks as we waited for a permanent AC to be installed.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of 5 by from This product met my needsI have an 8x24' office where I have 4 servers and other equipment rack mounted. The temperature was consistently over 83*F. I installed the SRCOOL12K near the rack and exhausted it through the drop ceiling to an open shop area. The temp now is 74*F. Plus I notice a difference in air quality. Great product
Date published: 2015-02-02T00:00:00-05:00
Rated 5 out of 5 by from Good for the cost. Nice for small network closets.We've had this running in a wiring closet with a Cisco 4507 and some other smaller Cisco gear. Was an easy installation and haven't really had any issues. When we first brought it online we didn't have the drain plug in all the way so we had water on the floor but after pushing that in all the way the condensate just gets pushed out with the exhaust air. Thinking about getting its big brother for a small server room in a place that won't work for a split system.
Date published: 2013-09-19T00:00:00-04:00
Rated 5 out of 5 by from It's perfect!!Portable unit with a powerful a/c system that will remove heat very faster.
Date published: 2017-09-19T00:00:00-04:00
Rated 5 out of 5 by from Great ProductEasy setup! Works great to cool our server room. Highly recommended.
Date published: 2013-03-05T00:00:00-05:00
Rated 5 out of 5 by from SRCOOL12K ReviewPurchased one for work about 2 years ago now. Started within an hr of delivery and has run continuously ever since. Rock solid. Highly recommended
Date published: 2014-01-29T00:00:00-05:00
Rated 5 out of 5 by from Great ProductWe have a small server room and when we purchased the product I found that the installation and programming very simple. The room was cool in just 20 minutes and I highly recommend this to anyone.
Date published: 2016-02-23T00:00:00-05:00
Rated 5 out of 5 by from Great Product!One of these units is keeping my small server room cool for the last 9 months without issues. I love this product. And really good customer support.
Date published: 2015-12-03T00:00:00-05:00
Rated 5 out of 5 by from Best Self-Contained Air Conditioning Unit Ever!You gotta love Tripp Lite! It is hot now in California... Who would have thought? I worked for Tripp Lite for many years, was so excited when we got this product because every single customer I brought this to wanted to keep this, they tried it out, bought them for every single MDF and IDF locations they could... and then they ended up buying more. Now I am recommending this product for people in condominium type complexes where the the association won't allow interior/exterior a/c units. This is fully self contained, comes on rollers... what the heck else could you ask for?
Date published: 2018-08-02T00:00:00-04:00
Rated 5 out of 5 by from Great portable A/C for small IT equipment room!Great because it's portable, easily installed, cools efficiently for our company IT equipment room
Date published: 2019-01-07T00:00:00-05:00
Rated 5 out of 5 by from Efficient little coolerI use this for auxiliary cooling for a server / network rack. Pulls much more moisture from the air than my previous AC unit from another manufacturer and at a significantly smaller footprint as well. Very impressed with the unit so far.
Date published: 2018-10-12T00:00:00-04:00
Rated 5 out of 5 by from Reliable and great customer service and support.Great unit! Best brand also.
Date published: 2019-01-27T00:00:00-05:00
Rated 5 out of 5 by from Great Server Cooling UnitReally A/C for our server room. Great supplementary A/C to help keep the room at the temperature that we need.
Date published: 2019-10-17T00:00:00-04:00
Rated 5 out of 5 by from Brrrrr Dogs ColdI have a Server room in an old building and it is in the interior of the floor so no windows or any way to vent the heat. This device has a vent system that lets you vent through a drop ceiling. We installed it in a 300 sq ft server room with 4 servers and 5 workstations running 24/7 and the room is at a constant 65 measured at the server rack!
Date published: 2013-06-14T00:00:00-04:00
Rated 5 out of 5 by from Works well for our needsI have an enclosed office that has 2 air inlets, six sets of florescent lights, and no air return in a building built in 1937. There is no insulation, the thermostat for the entire floor is located outside my office, and there is a 12" drop ceiling. With the 2 servers, 2 UPS units, five PCs, networking equipment and a laser printer in the room, it gets very hot, humid & stuffy in here. This unit is set at 69¡F and is vented into the ceiling for now, and let me tell you, it has made all the difference in the cooling needs of this room and its equipment! The servers no longer scream when the outdoor temperature rises above 90.
Date published: 2013-09-05T00:00:00-04:00
Rated 5 out of 5 by from Happy with my purchaseThis product has done what I purchased it for: keep a small-ish room cool. I had to send in my unit to be warranty replaced about 8 months into it's life.....and the warranty replacement they sent me didn't work either....but the next replacement did work and is still working great for me. I like the slim design (doesn't take up too much room) and I like the ducting that you can use to direct the cold air where you want it to go. I also like the auto-restart feature that remembers what I had the temperature set at EVEN AFTER 7 DAYS OF OUR POWER BEING OUT!!! :) Not a bad unit...I would probably buy it again. A little spendy, but appears to be a bit more durable than other portable AC units.
Date published: 2015-12-03T00:00:00-05:00
Rated 5 out of 5 by from Great un with excellent support!itOur first unit worked for almost a year with no issues and cooled our server room exactly as expected. The compressor broke, but I'm still giving this unit 5 stars because Tripp Lite customer service was great with sending a replacement very quickly with little hassle. The second unit has been going strong!
Date published: 2015-12-03T00:00:00-05:00
Rated 5 out of 5 by from great little unitOut server room is in the center of a basement in an old 1911 house. It has no room ventilation or cooling system. This unit runs 24/7 and keeps our equipment cool. We vent the unit through an old access panel in the room's wall. No issues and it's been running for almost 1 year now.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of 5 by from Backup Cooling UnitsThe SRCOOL12K are a great option for backup cooling of our CRAC unit. They are affordable and more convenient then having to rent portable coolers. With the condensate being discharged along with the exhaust air, there is no need for a container that has to capture the condensate. These units can run over a weekend with no concern with shutting down due to a full condensate container. They are small enough to fit inside our server room and have casters to easily move them out of the way when needed.
Date published: 2014-10-01T00:00:00-04:00
Rated 5 out of 5 by from Great for server room UPSWe have a large UPS that was overheating our server room despite the large split HVAC that was sized for the room. We were able to eliminate the heat issue by giving the UPS its own cooling unit, blowing cold air directly into it. Venting the heat through the dropped ceiling helped considerably. We also purchased the remote monitor.
Date published: 2017-09-14T00:00:00-04:00
Rated 5 out of 5 by from Low cost solution for small server roomWas easy to set up. Need to vent the exhaust out of the room (all included with quick and simple set up). Great solution for small server room, no need to worry about condensation. This unit can run 24/7. Good product with little maintenance.
Date published: 2015-01-29T00:00:00-05:00