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Xerox VersaLink B405DN - multifunction printer - B/W
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Xerox VersaLink B405DN - multifunction printer - B/W is rated3.80 out of5 by41.
Rated 5 out of 5 by from Only One Problem - ENVELOPESThe Versalink B405DN is a great printer, great scanner, great faxer, great copier. HOWEVER, to print envelopes you have to remember to release the fuser tension in the back of the printer before sending the print job (otherwise you'll get a crinkled envelope). Here's the process...Since my Versalink B405DN is sitting in a small 3-sided alcove, I have to get up from my desk/computer, walk to the printer, grab the 50 pound beast, lift and rotate it so I can access the back panel (if your printer is in a more open area, you might not need to rotate it to access the back). Now, to switch to envelope mode, open the back panel, lift the two green handles, then slide the two green switches inward, then lower the two green handles, close the back panel, walk back to the computer and tell it to print an envelope. It will perform the task quite admirably. If you have no more envelopes to print and you want to go back to regular printing/copying/faxing, then you need to open the back panel again, lift the two green handles, slide the two green switches outward, lower the two green handles, close the back panel, and (in my case) rotate the printer back to its original position. The only way I found to make this process easier was to make a lazy-susan spinner on which my printer now sits. Dealing with the fuser tension is still a maddening process, but at least now I won't get a hernia rotating the printer. This printer just replaced my 10 year old Canon ImageClass MF6550 which had zero extra steps for envelope printing. Without the envelope issue, I would have given the Versalink B405DN 5 stars and recommended it to a colleague. If you rarely print envelopes, then this is an awesome all-in-one printer and the Xerox phone technician that comes attached for one year really knows her stuff.
Date published: 2017-04-26T00:00:00-04:00
Rated 5 out of 5 by from Worst customer service everThe product is not easy to set up unless you know what you're doing. Xerox tech support is the worst I've ever used. I called five times without getting any help at all. I will not be buying any Xerox products in the future.
Date published: 2017-06-23T00:00:00-04:00
Rated 5 out of 5 by from This product is very helpful for an officeVery Cachinbon. Super great in an office setting although it does give random errors at times it is nothing that is outrageous. It is also very fast and has increased our efficiency tenfold.
Date published: 2019-06-20T00:00:00-04:00
Rated 5 out of 5 by from Some good, some not so good.I really like the speed it spits out copies and the printing, but I seriously dislike the speed of scanning just one page. When it's just one page, it has to run it back and forth three time. Multiple pages doesn't do that. I dislike the fact that if someone has opened a tray while it's awake, it has to be prompted that it's okay to continue. I'm sure there's probably a logical reason for these features, but it just seems like extra hoops to jump through for our office, especially since I have to come from another part of the office to press the "okay to continue" button if someone has opened a tray. The quality of the printing is great, I have no dislikes about that at all. After all is said and done, I guess I'd recommend the product, but I would be upfront in telling them what I disliked about it and therefore they could decide.
Date published: 2017-08-29T00:00:00-04:00
Rated 5 out of 5 by from this product jams alot and takes forever to printWe print loads of customer receipts on this print and it never fails to work worse than the cheapest wifi printer from office depot. its not even old its just not good
Date published: 2019-03-31T00:00:00-04:00
Rated 5 out of 5 by from slowconstant shut off very annoying. very long lag time for printing. do not recommend
Date published: 2018-12-22T00:00:00-05:00
Rated 5 out of 5 by from great productthis product is great works fast and great quality.
Date published: 2019-06-26T00:00:00-04:00
Rated 5 out of 5 by from This product works awesome for usI purchased this from my buddy Mark Boling and would recommend him and the product to anyone
Date published: 2019-01-02T00:00:00-05:00
Rated 5 out of 5 by from This product is easy to use, efficient and good quality..Overall happy with this new printer though it does jam once in a while during higher volume scanning jobs.
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from Full of advanced featuresOut of the box, the unit is great. Struggled getting all of the software side of the unit configured properly. If I was swapping out an older MFP that had many features as this does, then it would be easy to configure. Certainly a great unit for small business, but a bit overkill for a residential use. Speed and quality are hands down awesome. Document feeder is pretty solid and works well.
Date published: 2018-01-29T00:00:00-05:00
Rated 5 out of 5 by from Eh, productI constantly have lines in my copies even after I wipe off lens, it gets clogged easily.
Date published: 2019-07-01T00:00:00-04:00
Rated 5 out of 5 by from I like everything about the printer but the fax.Everything works very well once the xerox experts helped me get everything to work. They had to take over my computer to make the programs to work propertly. They even suggested not to hook up the fax part of the printer. Other then that I like the printer.
Date published: 2018-11-07T00:00:00-05:00
Rated 5 out of 5 by from Reliable, Fast, and Predictable CostsI supplemented a color inkjet with the Xerox B405 Black & White Laser as the bulk of my printing (home office) does not require color. The cost to operate is predictable and Xerox has always been a reliable tool in my office. The unit is fast! It can be a bit difficult to setup however support is available as necessary.
Date published: 2018-02-26T00:00:00-05:00
Rated 5 out of 5 by from Xerox copierThis product was purchased to be able to use one copier for both prescriptions and copies. I liked the fact that we can send email and faxes via email, directly from machine. After purchasing, found out that in order to use bypass tray for prescription paper, tray door HAS to be open, therefore in our way in the office. I did figure a way around that. I feel it's much slower on scanning our papers to patients' charts than old copier. We had to have salesman come back just to show us why copier was acting the way it was. In our defense, copier was delivered after office had gone home and there hadn't been any instructions on usage until after we all decided we hated the copier.
Date published: 2017-07-26T00:00:00-04:00
Rated 5 out of 5 by from overall a good MFPI always love xerox and try to buy or lease regularly, but had to go through a lot to set it up. still cant scan over wifi even though i have wifi adapter
Date published: 2018-03-28T00:00:00-04:00
Rated 5 out of 5 by from Great printer with features for the priceThis printer is a great product and very nice features for the price. I ordered another one for home.
Date published: 2018-11-07T00:00:00-05:00
Rated 5 out of 5 by from Very good productThe printer is a very good printer. It's fast and the print quality is great. The only issue my company is having is that we occasionally (unfortunately weekly if not twice a week) in order for some in the office to print, we will have to do a hard reset by unplugging the printer after we turn it off and let it sit for a minute before restarting it.
Date published: 2019-01-30T00:00:00-05:00
Rated 5 out of 5 by from This product has great features, but I don't know how to use many of them.I did not get a user manual; therefore, I can't utilize many of the features. I would like to be able to enjoy the new machine, but without a user manual, it's very difficult.
Date published: 2017-11-15T00:00:00-05:00
Rated 5 out of 5 by from Love itEasy to use, much faster than our previous unit. So far better use of consumables.
Date published: 2019-02-27T00:00:00-05:00
Date published: 2019-03-04T00:00:00-05:00
Rated 5 out of 5 by from printer drives us nutsWe have serious issues getting docs. to print Once it does the quality and speed are good
Date published: 2018-12-19T00:00:00-05:00
Rated 5 out of 5 by from Constantly cleaning the scan glassWe had three 4150 WorkCentre machines and have replaced each with a Versalink b405. These machines need the scanning glass cleaned almost every day to ensure there are no lines. We are using link free cloths with alcohol.The scanning glass strip on the 4150's created lines that needed to be cleaned maybe once every 2-3 weeks.Nothing changed in our environment but these Versalinks. We scan customer docs that come from our back office systems and vendor docs that we receive with shipments. We didn't see this level of scanning lines until using the Versalink. Too bad.
Date published: 2018-04-20T00:00:00-04:00
Rated 5 out of 5 by from Versa B405I do have an ongoing problem with the key pad.
Date published: 2019-05-01T00:00:00-04:00
Rated 5 out of 5 by from Poor quality printsMachine frequently prints streaks on the paper and prints too dark. We are constantly having to clean to try to get rid of the streaks. It does not have the capability of resetting the light/darken to default to something else, so you have to change it every time!!! The only thing good about this device is it prints multiple copies quickly.
Date published: 2018-12-06T00:00:00-05:00
Rated 5 out of 5 by from Great productWe have been using this printer for a couple of months now and are very pleased with it. Print quality is great as well as the speed (after it wakes up.) Really we have no complaints. Great product!
Date published: 2017-12-21T00:00:00-05:00
Rated 5 out of 5 by from The product does everything expected.the copying is faster than my previous Xerox machine. Scanning is much easier. Faxing is working a lot better than before as well. Faxing confirmations are only generated when a fax is not successful. Saves on paper and toner.
Date published: 2017-12-21T00:00:00-05:00
Rated 5 out of 5 by from A problem solverWe reached out to Xerox due to issues we were having with another line of printers. We had very specific needs, custom label paper, stringent application requirements for the labels that required a good deal of ink adherence, etc.After sending over samples, we had a very successful demonstration of the machine and its print output and, once on the ground, have had excellent results to date.If anything, this machine actually has way more power than we actually utilize, giving us a broad area for expansion of services in the future. The print quality is so far unsurpassed for our very narrow requirements. I would recommend this printer to anyone, home or office.
Date published: 2017-08-29T00:00:00-04:00
Rated 5 out of 5 by from productThis a great printer that has many qualities and capabilities that other printers I have used does not.
Date published: 2019-02-11T00:00:00-05:00
Rated 5 out of 5 by from My opinionThe one and only issue is that we have been unable to set up an automated printout fax confirmation form.
Date published: 2019-02-11T00:00:00-05:00
Rated 5 out of 5 by from Not impressedI do not like this machine. When you change the type of document being fed into the bypass tray, you have to take a minute to change the information on the screen for the document to feed properly, when feeding an envelope through the bypass tray the envelope wrinkles and looks very unprofessional. Having to change the information for the bypass feeder when I go from paper to envelope becomes time consuming and annoying. The Xerox machine that I had prior to this one did not require this data input. Proof that newer isn't always better.I would love to have the old machine back!!!
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from this product is user friendlyThis printer is very good for a black and white printer. Functions are very user friendly. We have over 21 workstations for a small printer and is easy to use.
Date published: 2019-04-25T00:00:00-04:00
Rated 5 out of 5 by from Absolutely great!Its easy to use, amazing features, completely happy with this product.
Date published: 2017-08-30T00:00:00-04:00
Rated 5 out of 5 by from Awesome multifunctionalThis so far is the best multifunctional printer i have! Easy, efficient and quick. Scan, fax, copy and print both sides with great quality. I first bought it on my country and I really loved it, now that I moved to the US, without hesitate I ordered it. I am very happy with the purchase.
Date published: 2020-03-17T11:50:08-04:00
Rated 5 out of 5 by from Great office machineWe have one of these in our office and it gets the job done! it is our fastest machine, and for the most part super easy to use. The one downfall for me is how difficult it is to clear jobs when there is a jam, or disconnection from the internet. The you spend a lot of time waiting for the machine to load.
Date published: 2019-04-11T00:00:00-04:00
Rated 5 out of 5 by from Great/Fast Customer ServiceOverall, we love our B405 When using the printer, I had to do a special project with thick Card Stock. Somehow I left the setting on the printer and had to call Customer Service to help reset it to regular Letter paper. CS was great. Fast and efficient. We use this printer/copier all the time. Great replacement for our old Cannon.
Date published: 2019-03-29T00:00:00-04:00
Rated 5 out of 5 by from this product is easy to usethe copies are clear and the machine is easy to use . The paper is easy to load and the copies comes out very quickly
Date published: 2017-10-25T00:00:00-04:00
Rated 5 out of 5 by from Why is it so difficult to print envelopes?I had high hopes for this printer to produce quality envelopes. What I get is wrinkled envelopes that look like a 4 year old mashed them up. I am so disappointed. I wish I could send this printer back, or have someone fix this issue.
Date published: 2018-09-27T00:00:00-04:00
Rated 5 out of 5 by from The speed is awesomeI highly recommend this printer it works pretty well and the speed makes it a big difference.
Date published: 2018-10-21T00:00:00-04:00
Rated 5 out of 5 by from Do Not Buy This ProductI thought with a name like Xerox I would receive a superior product and it is when it works. However, this printer constantly goes offline and it is connected by a cable. It is continually in error state or offline. I have to turn it off and back on at least twice a day. Trying to keep it working is a huge disruption to my day.
Date published: 2019-03-07T00:00:00-05:00
Rated 5 out of 5 by from Excellent PrinterVery easy to use. Easy to set up. Easy to scan, copy and print. Have purchased 5 of them. About to buy another
Date published: 2018-10-31T00:00:00-04:00
Rated 5 out of 5 by from Versalink B405This Versalink B405 is a great Copy machine, the quality, speed are excellent. I will recommend the brand to all my collegues.
Date published: 2018-09-26T00:00:00-04:00