Adobe Enterprise Maintenance and Support Program - technical support - for

Mfg. Part: 65199542AJ52A12 | CDW Part: 2941132 | UNSPSC: 86101601
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  • Technical support
  • for Adobe Acrobat
  • 1 user
  • EA
  • Tier 2 (250-499)
  • 100% Coverage
  • 70 points
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Product Overview
Main Features
  • Technical support
  • for Adobe Acrobat
  • 1 user
  • EA
  • Tier 2 (250-499)
  • 100% Coverage
  • 70 points
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 business hour
  • Multi North American Language
Adobe enterprise support programs provide the technical and operational expertise to help you plan, implement, deploy, and maintain Adobe applications as your solution evolves.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
License Qty: 1 user
License Validation Period: 1 year
Licensing Program: Adobe Volume Licensing Enterprise Agreement Program (EA)
Software Title: Adobe Acrobat

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: Adobe
Compatibility: PC
Localization (Vendor Specific): Adobe Multi North American Language
Manufacturer: Adobe EA commercial
Model: Enterprise Maintenance and Support Program
Packaged Quantity: 1
Product Line: Adobe

Service & Support Details
Limitation: 4 contacts / priority 1
Response Time: 1 business hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: 4 contacts / priority 2
Response Time: 2 business hours

Limitation: 4 contacts / priority 3
Response Time: 4 business hours

Limitation: 4 contacts / priority 4
Response Time: 1 business day

Limitation: 4 contacts
Service Type: E-mail consulting

Service Type: Web support

Service Type: New releases update

Service Type: Web knowledge base access

Installation Type: Locally installed

License Pricing: Volume
Licensing Details: For organizations that choose to cover 100% of the computers with licenses and M&S
Point Value: 70 points
Pricing Level: Tier 2
Pricing Range: 250-499

Service & Support
Response Time: 1 business hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

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12/11/2017 3:44:54 AM
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