Quick tech specs
- Extended service agreement
- 3 years
- response time: NBD
- advance parts replacement
- shipment
- for Aerohive Networks SR2024P
Know your gear
The 8x5 Paid Support plan includes software subscription but not the advanced replacement option. Both levels of Aerohive Paid Support provide access to the Aerohive Technical Support team by phone or online.
If you purchase 8x5 Paid Support, Aerohive will provide support Monday-Friday 7:00 A.M. to 6:00 P.M. Pacific Time during the term. Support availability may occasionally deviate from published hours due to downtime for systems and server maintenance, observed U.S. holidays, and events beyond Aerohive's reasonable control.
If you purchase 8x5 Paid Support, Aerohive will provide support Monday-Friday 7:00 A.M. to 6:00 P.M. Pacific Time during the term. Support availability may occasionally deviate from published hours due to downtime for systems and server maintenance, observed U.S. holidays, and events beyond Aerohive's reasonable control.