AppleCare OS Support - Alliance - technical support - 1 year

Mfg. Part: D5691ZM/A | CDW Part: 3262176 | UNSPSC: 81112201
$50,399.00Advertised Price

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
Check Warehouse Availability ▼
Warehouse LocationAvailableQuantity Incoming
Inventory quantities are delayed by 15 minutes.
  • Alliance
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
View More
Product Overview
Main Features
  • Alliance
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
Get the IT department-level support you need when deploying iOS, Mac OS X, or Mac OS X Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. The AppleCare OS Support - Alliance provides support for technical issues that require the use of command-line tools for resolution.

The AppleCare OS Support - Alliance includes AppleCare Help Desk Support and a single copy of AppleCare Help Desk Tools. AppleCare Help Desk Support provides each designated contact an unlimited number of support incidents for software installation, launch, and use; hardware and software diagnosis and troubleshooting; and issue isolation for Apple-based solutions. In addition, each of your designated contacts will have access to Apple's professional online support resources and online updates of the latest tools. AppleCare Help Desk Tools provides a library of Mac OS installation and hardware diagnostics discs that is updated quarterly.

AppleCare OS Support - Alliance covers an unlimited number of enterprise-level support incidents across multiple locations for six technical contacts in your organization and provides one-hour response for priority 1 issues, 24 x 7. This plan also includes an onsite review by an Apple technical support engineer and assigns a technical account manager to your organization for one year.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Apple
Compatibility: Mac
Manufacturer: AppleCare Warranties
Model: OS Support - Alliance
Packaged Quantity: 1
Product Line: AppleCare

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / unlimited incidents

Support Details Full Contract Period: 1 year
Support Details Location: On-site

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 6 contacts
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: E-mail consulting

Limitation: Severity level 1
Response Time: 1 hour
Service Type: Emergency consulting

Service Type: Inspection

Adding to Cart...
10/28/2016 2:50:23 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.


Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.