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BlackBerry Advantage Support - Annual Program Fee

Mfg. Part: SRV-00015-660 | CDW Part: 3321938 | UNSPSC: 86101601
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  • Technical support
  • annual fee
  • phone consulting
  • 1 year
  • 24x7
  • response time: 90 sec
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Product Overview
Main Features
  • Technical support
  • annual fee
  • phone consulting
  • 1 year
  • 24x7
  • response time: 90 sec
BlackBerry Technical Support Services is an annual support program that provides direct access to technical experts to help maximize uptime and ensure your BlackBerry solution is performing to your expectations. With the support team on your side, you can reduce costly downtime and free up your resources. See why millions of global users on paid active support contracts appreciate the value of BlackBerry Technical Support Services.

Entry-level paid support option for businesses investing in building blocks of a longer term EMM strategy. This is ideal for customers with less than 500 devices under management on BES.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: BlackBerry
Compatibility: PC
Manufacturer: BlackBerry Enterprise
Packaged Quantity: 1
Product Line: BlackBerry Advantage Support

Licensing
License Pricing: Annual fee

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 90 sec
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 5 named contacts
Response Time: 90 sec
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: 10 named contacts
Response Time: 4 hours
Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access

 
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12/7/2016 12:35:59 PM
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