Quick tech specs
- Extended service agreement
- 1 year
- 24x7
- replacement
- on-site
- response time: 4 h
Know your gear
For most products, Nokia Access support provides Nokia first call - final resolution technical support to ensure a single, global point of contact along with expert resolution assistance for Nokia IP Security Platforms, Nokia gateways, Nokia intrusion prevention, Nokia IPSO operating systems and supported applications. Worldwide, end customers rely on Nokia and Nokia Access for a full product and technical support solution.
Nokia Access Plus combines Nokia software subscription service, technical assistance center support, and access to Nokia support web. Additionally, Nokia Access Plus uplifts advance replacement support with onsite hardware replacement.
Nokia Access Plus includes the same benefits and elements as Nokia Access plus an uplift to onsite hardware replacement services, helping to provide comprehensive assurance of network availability. With this elevated service level, the faulty component is replaced with Nokia hardware to resume "network ready" status as quickly and efficiently as possible.
Nokia Access Plus combines Nokia software subscription service, technical assistance center support, and access to Nokia support web. Additionally, Nokia Access Plus uplifts advance replacement support with onsite hardware replacement.
Nokia Access Plus includes the same benefits and elements as Nokia Access plus an uplift to onsite hardware replacement services, helping to provide comprehensive assurance of network availability. With this elevated service level, the faulty component is replaced with Nokia hardware to resume "network ready" status as quickly and efficiently as possible.