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Citrix Appliance Maintenance Silver - extended service agreement - 1 year

Mfg. Part: 1YRSLVMPX5KEE-EZ | CDW Part: 3881955 | UNSPSC: 81111812
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  • Extended service agreement
  • replacement
  • Citrix NetScaler Enterprise Edition
  • 1 year
  • 10x5
  • repair time: 1 day
  • EASY
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • Citrix NetScaler Enterprise Edition
  • 1 year
  • 10x5
  • repair time: 1 day
  • EASY
  • for P/N: MW3Z0000050-EZ
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and Return Material Authorization RMA access in the event of appliance failure.

Discover the added security of Citrix world-class technical support services for your appliance. It's all part of Citrix's commitment to you as a Citrix customer. No matter what type of support you require, Citrix will make sure you get the most value out of your maintenance investment.

The Citrix extended warranty service delivers ongoing protection for your application delivery infrastructure investment. In the unlikely event of an appliance failure, the program will cover hardware replacement.

Citrix Appliance Maintenance offers your IT staff the tools and protection to keep your Citrix hardware investment running smoothly. From software updates, to fast and efficient replacement, to 24x7 support or personalized account management, Citrix Appliance Maintenance will make the most of your investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices
Covered Software Components: Citrix NetScaler Enterprise Edition

Header
Brand: Citrix
Compatibility: PC
Manufacturer: Citrix Easy Licensing
Model: Silver
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Miscellaneous
Pricing Type: Citrix EASY Licensing Program

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Remote monitoring

Service & Support
Repair Time: 1 day
Service Availability: 10 hours a day / 5 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Repair Time: 1 day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Availability (Time): 8:00 AM - 6:00 PM



Limitation: 4 contacts

 
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12/7/2016 2:18:54 PM
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