Citrix Preferred - technical support - 1 year

Mfg. Part: PREFEDUNEW | CDW Part: 1976595 | UNSPSC: 86101601
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  • Technical support
  • academic
  • phone consulting
  • 1 year
  • 10x5
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Product Overview
Main Features
  • Technical support
  • academic
  • phone consulting
  • 1 year
  • 10x5
Quite simply, Citric Preferred Support Services give you direct access to the application server software experts. Many of Citrix support engineers are trained as Citrix Certified Administrators (CCA) and Microsoft Certified Systems Engineers (MCSE). In addition, these dedicated employees are constantly refining their skills and expanding their expertise into other technical areas through extensive training and certification programs. Citrix service experts can replicate technical issues in the lab and have access to extensive hardware and software resources for testing and troubleshooting. Citrix can even shadow a user session to physically see problems and quickly develop a solution.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: Citrix
Compatibility: PC
Manufacturer: Citrix Systems
Packaged Quantity: 1
Product Line: Citrix Preferred

Service & Support
Service Availability: 10 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Availability (Time): 8:00 AM - 6:00 PM
Service Type: Phone consulting

Service Type: Web knowledge base access

Service Type: New releases update

License Pricing: Academic

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10/24/2016 10:22:29 PM
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