Electronic HP Care Pack 4-Hour 24x7 Same Day Collaborative Support with Def

Mfg. Part: U6D62E | CDW Part: 3166887 | UNSPSC: 81111812
$1,379.99Advertised Price

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  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for ProLiant DL360e Gen8
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for ProLiant DL360e Gen8
  • DL360e Gen8 Base
  • DL360e Gen8 Entry
  • DL360e Gen8 Performance
HP Collaborative Support Service is designed for those who purchase HP hardware with HP and

selected third party software products. HP Collaborative Support provides a first point of contact for

your initial hardware and software support needs. HP brings the knowledge of its technical resources

around the globe to help you to resolve your hardware and basic software support issues with a call to


With HP Collaborative Support Service, you don't have to try and decide if you have a hardware or

software issue. You can make the first call directly to HP, and the HP support professional will

determine whether you have a hardware or software problem. If the reported incident is related to a

selected third-party software product and cannot be resolved by applying known fixes, HP will contact

the third-party vendor and create a problem incident on your behalf under your existing support

agreement with the software vendor. HP will also provide the necessary problem documentation to help

the vendor with quicker resolution of the problem. If the incident is with a covered HP hardware

product, HP will provide technical hardware support, remotely or onsite, to resolve the reported issue.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HP
Compatibility: PC
Manufacturer: HP Networking
Model: 4-Hour 24x7 Same Day Collaborative Support with Defective Media Retention
Packaged Quantity: 1
Product Line: Electronic HP Care Pack

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Type: Defective media retention

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Class of Equipment: Servers

Miscellaneous (CDW)
Compatible With:
HPE ProLiant DL360e Gen8
HPE ProLiant DL360e Gen8 Base
HPE ProLiant DL360e Gen8 Entry
HPE ProLiant DL360e Gen8 Performance
HPE ProLiant DL360e Gen8 Special Server

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10/27/2016 6:02:50 AM
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