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Forcepoint Premium Support for Websense Web Security Solutions - technical

Mfg. Part: PSW-Y-CP12-R | CDW Part: 2078906 | UNSPSC: 86101601
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This item was discontinued on November 24, 2016.

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  • Technical support (renewal)
  • 1 additional seat
  • volume
  • 1001-10000 licenses
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • 1 additional seat
  • volume
  • 1001-10000 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Your business doesn't stop for weekends or holidays and neither do Websense. With unlimited access to an exclusive, toll-free number, you have the reassurance of knowing that answers to your most pressing and difficult questions are just a phone call away, no matter what time you call.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Forcepoint
Compatibility: PC , Unix
Manufacturer: Websense
Model: For Websense Web Security Solutions
Packaged Quantity: 1
Product Line: Forcepoint Premium Support

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Service Type: New releases update



Service Type: Web knowledge base access



Service Type: Security alert notification



Service Type: Web support

Software
License Qty: 1 additional seat

Licensing
License Pricing: Volume
Pricing Level: 1001-10000 licenses

 
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12/10/2016 10:22:22 PM
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