Software Details
- Technical support (renewal)
- 1 mailbox
- PartnerNet Reseller Community
- phone consulting
- 24x7
- for GroupWise including Mobile Server
- VLA
- ESD
- 1 year
- response time: 1 h
Know your gear
For critical issues, you need immediate access to a technical support engineer. Total Care provides a target response time of 1 hour for Severity 1 issues.