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HP Care Pack Next Business Day Exchange with Enhanced Phone Support - exten

Mfg. Part: UQ224E | CDW Part: 2335419 | UNSPSC: 81111812
$91.99Advertised Price
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Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
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  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • response time: NBD
  • for Color LaserJet Pro M252
  • MFP M176
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • response time: NBD
  • for Color LaserJet Pro M252
  • MFP M176
  • MFP M177
  • MFP M277; LaserJet Pro 100
  • 200
  • 200 M251
Fast, expert advice and troubleshooting! Now, your business can get enhanced technical phone support, expert advice and troubleshooting assistance from the HP North America technical support team. If your HP printer's issue cannot be resolved remotely, you will also receive fast, reliable product exchange to keep your business up and running.

Service features

Enhanced technical phone support for your business. When experiencing an issue with an HP product, customers call the dedicated HP Care Pack toll-free number to quickly connect to a highly experienced HP technician based in North America. Service is available from 6 am to 12 am Mountain time, (Monday - Friday), excluding holidays.

Next business day Priority AM (10:30 am) hardware exchange. If the issue cannot be resolved remotely, HP will replace the nonfunctioning product with a new or equivalent-to-new one.

HP supplies packaging, instructions for return and pays shipping both ways.

Support and issue diagnosis from a highly experienced HP technician for installation, product configuration, wireless, networking and problem resolution.

Access to web-based diagnostic tools.

Enhanced service features begin on the date of hardware purchase and are provided for the entire 3 years of coverage. If your product is replaced, the contract is transferred to the replacement product for the remainder of the 3 years of coverage.

Most areas within the continental US can be serviced by the morning of the next business day, Hawaii and Alaska require an additional 1-2 days for service.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HP
Compatibility: PC
Manufacturer: HP Networking
Model: Next Business Day Exchange with Enhanced Phone Support
Packaged Quantity: 1
Product Line: HP Care Pack

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At manufacturer expense
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 6 hours a day
Service Availability (Time): 6:00 AM - 12:00 AM

Equipment
Class of Equipment: Printers and multifunctional office machines

Miscellaneous (CDW)
Compatible With:
HP Color LaserJet Pro CM1415fnw
HP Color LaserJet Pro M252dw
HP Color LaserJet Pro MFP M176n
HP Color LaserJet Pro MFP M177fw
HP Color LaserJet Pro MFP M277dw
HP LaserJet Pro 100 MFP M175nw
HP LaserJet Pro 200 M251nw
HP LaserJet Pro 200 MFP M276nw
HP LaserJet Pro M1536dnf

 
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12/10/2016 10:27:37 PM
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