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Palo Premium Support Program - technical support - for Endpoint Security Ma

Mfg. Part: PAN-SVC-PREM-ESM-3YR | CDW Part: 3854619 | UNSPSC: 81112201
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This item was discontinued on December 8, 2016.

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  • Technical support
  • for Endpoint Security Manager
  • prepaid
  • phone consulting
  • 3 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Endpoint Security Manager
  • prepaid
  • phone consulting
  • 3 years
  • 24x7
A combination of direct, anytime access (24x7x365) to product experts, a robust online community, and personalized customer care ensures that any issue that may arise is quickly addressed.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Palo
Compatibility: PC
Manufacturer: Palo Alto Software
Model: Premium Support Program
Packaged Quantity: 1
Product Line: Palo

Licensing
License Pricing: Prepaid

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Response Time: 2 hours



Response Time: 4 hours



Response Time: 8 hours



Service Type: Web knowledge base access



Service Type: New releases update

Software
Software Title: Endpoint Security Manager

 
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12/10/2016 6:59:54 AM
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