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Pulse Secure Gold Support - technical support - for Pulse Policy Secure / C

Mfg. Part: SVC-PS-GLD-10U-3YR | CDW Part: 3981528 | UNSPSC: 81112201
$825.03SAVE $48.04
$776.99Advertised Price
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  • Technical support
  • for Pulse Policy Secure / Connect Secure
  • 10 users
  • phone consulting
  • 3 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Pulse Policy Secure / Connect Secure
  • 10 users
  • phone consulting
  • 3 years
  • 24x7
Pulse Secure Gold Support includes anytime, any day access to support centers by phone or online. Gold Support includes access to Pulse Secure knowledge base, forums, technical document library, software updates, and other support tools. As a Gold Support customer, you also get Return to Factory (RTF), Return Material Authorization (RMA) service for hardware failures, maintenance window coverage, and in-depth root cause analysis on any issue.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
License Qty: 10 users
Software Title: Pulse Policy Secure / Connect Secure

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Header
Brand: Pulse Secure
Compatibility: PC
Manufacturer: Pulse Secure
Model: Gold Support
Packaged Quantity: 1
Product Line: Pulse Secure

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Priority 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Priority 2
Service Type: Phone consulting



Limitation: Priority 3
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: Web-based training



Service Type: New releases update

General
Installation Type: Locally installed

 
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12/8/2016 4:12:45 AM
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