Ruckus End User WatchDog Premium Support - technical support - for Ruckus Z

Mfg. Part: 841-1201-1L00 | CDW Part: 3665367 | UNSPSC: 86101601
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  • Technical support
  • for Ruckus ZoneDirector 1200
  • upgrade license
  • 1 access point
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Ruckus ZoneDirector 1200
  • upgrade license
  • 1 access point
  • phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its smart Wi-Fi systems. Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless. WatchDog Premium Support delivers premium web support access with an online knowledge base, complete documentation and user forums. In addition, Ruckus Wireless technical support professionals are available via: phone, e-mail, support web and chat.

Through the support web, Ruckus Wireless makes the software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Ruckus
Compatibility: PC
Manufacturer: Ruckus Wireless
Model: End User WatchDog Premium Support
Packaged Quantity: 1
Product Line: Ruckus

Installation Type: Locally installed

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Response Time: Next business day
Service Type: Replacement

Service Type: New releases update

License Qty: 1 access point
License Type: Upgrade license
Software Title: Ruckus ZoneDirector 1200

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10/24/2016 7:39:48 AM
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