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ScaleCare extended service agreement - 2 years

Mfg. Part: QCARE-2-H4.8X | CDW Part: 3564473
$4,992.99Advertised Price
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Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
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  • Extended service agreement
  • parts and labor
  • 2 years
  • 24x7
  • for P/N: H4.8X
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 2 years
  • 24x7
  • for P/N: H4.8X
Likewise, ScaleCare support services are specially designed to consistently provide the service and support you need in order to meet your business needs and long-term success. Scale computing believe every Scale HC customer deserves "premium" support so that's all offer - and at a standard support price point. The days of making support trade-off decisions are gone with ScaleCare support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Scale
Compatibility: PC
Manufacturer: Scale
Packaged Quantity: 1
Product Line: ScaleCare

Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Location: Shipment
Support Details Service Included: Replacement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Remote monitoring



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: For critical problems
Response Time: Next day



Response Time: 2 hours
Service Availability (Days a Week): Monday-Saturday



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

Equipment
Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
Scale HC3X

 
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12/10/2016 8:26:54 PM
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