Symbol Service from the Start Bronze with Comprehensive Coverage - extended

Mfg. Part: SSB-MC31XX-30 | CDW Part: 1990831 | UNSPSC: 81111812
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This item was discontinued on January 5, 2017.

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  • Extended service agreement
  • parts and labor
  • 3 years
  • repair time: 3 days
  • for Motorola MC3100
  • MC3190
View More
Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • repair time: 3 days
  • for Motorola MC3100
  • MC3190
Every day, you count on Symbol mobile computers to keep your business running efficiently and cost-effectively. Now, you can protect your Symbol mobile computers against accidental damage, normal wear and tear, and more with one of the most complete service offerings available today - Service from the Start with Comprehensive Coverage. This unique offering provides three years of seamless coverage at the right price, delivering expanded services at a lower cost-per-year. No matter where in the world you are located, Symbol's global support infrastructure ensures fast and dependable turnaround times and prompts telephone technical support. Count on Service from the Start with Comprehensive Coverage for maximum uptime and maximum investment protection for your Symbol mobile computers. Now that's true peace of mind.

Crack the display? No problem. Scratch the outer casing? No problem. Damaged exit window? No problem. Symbol Service from the Start contracts offers comprehensive coverage at no additional cost to protect you from the unexpected. Symbol's plans cover normal wear and tear, as well as repairs to displays, touch screens, plastics, keypads, exit windows, and other internal and external components damaged through accidental breakage. At Symbol, Symbol doesn't focus on how it happened, but on how to get you up and running as soon as possible.

With Symbol Service from the Start with Comprehensive Coverage, your call is answered by a support specialist with expertise in your particular product. If resolution is not achieved with that first call, your issue is immediately escalated to the next support tier for response within the time period designated in your service plan. The Bronze service plan offers repair service with a three-day in-house turnaround and a four hour response time for escalated support calls.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Symbol
Compatibility: PC
Manufacturer: Motorola
Model: Bronze with Comprehensive Coverage
Packaged Quantity: 1
Product Line: Symbol Service from the Start

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Web support

Service & Support
Repair Time: 3 days
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Repair Time: 3 days

Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM

Class of Equipment: Handhelds

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12/17/2017 10:13:43 AM
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