Trend Micro Technical Account Management Services Silver - technical suppor

Mfg. Part: PSRM0007 | CDW Part: 2963385 | UNSPSC: 81112201
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This item was discontinued on December 12, 2016.

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  • Technical support (renewal)
  • for Trend Micro Data Protection
  • consulting
  • 1 year
  • 9x5
  • response time: 2 h
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Product Overview
Main Features
  • Technical support (renewal)
  • for Trend Micro Data Protection
  • consulting
  • 1 year
  • 9x5
  • response time: 2 h
Use Technical Account Management to improve your security posture and increase the ROI of your Trend Micro investments.

To help you fully leverage the value of your Trend Micro security solutions and to achieve optimized IT service levels, you can rely on Trend Micro Technical Account Management Services. Working as an extension to your team, your Technical Account Manager (TAM) delivers a business-critical component of your IT security management program.

You gain proactive security resources for customer advocacy and a trusted partner to help you optimize your security profile across technology, processes, and people.

Content Security solutions protect your corporate infrastructure from threats; such as malware, spam, and botnets.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Trend Micro
Compatibility: PC
Manufacturer: Trend Micro Restricted
Model: Silver
Packaged Quantity: 1
Product Line: Trend Micro Technical Account Management Services

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 2 hours
Service Availability: 9 hours a day / 5 days a week
Service Included: Consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: 4 contacts
Response Time: 2 hours
Service Availability (Hours a Day): After business hours
Service Type: Emergency consulting

Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Type: Consulting

Limitation: 12 incidents per year
Service Type: Phone consulting

Software Title: Trend Micro Data Protection

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1/19/2017 3:23:57 AM
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