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VMware Support and Subscription Basic - technical support - for VMware vSph

Mfg. Part: VS4-ENT-G-SSS-C-PR | CDW Part: 2166938 | UNSPSC: 81112201
$11,455.99CallAdvertised Price
 
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  • Technical support
  • for VMware vSphere Enterprise Edition (v. 4.x)
  • 1 processor
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Enterprise Edition (v. 4.x)
  • 1 processor
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
  • for P/N: VS4-ENT-C
VMware vSphere Enterprise provides key features for maintaining service level guarantees including minimizing downtime, protecting data, and automating resource management. With vSphere Enterprise, you can: maintain your service level guarantees; minimize downtime, protect data, and automate resource management; combine critical features like VMotion, Fault Tolerance, and Distributed Resource Scheduler (DRS) for a safe and robust platform to improve availability and uptime.

VMware vSphere Enterprise includes: VMware ESXi or VMware ESX (deployment-time choice); VMFS (Virtual Machine File System); 4-way Virtual SMP; VMware vCenter Server Agent; VMware vStorage APIs / VMware Consolidated Backup (VCB); VMware Update Manager; VMware High Availability (HA); VMware vStorage Thin Provisioning; VMware VMotion; VMware Hot Add; VMware Fault Tolerance; VMware Data Recovery; VMware vShield Zones; VMware Storage VMotion; VMware Distributed Resource Scheduler (DRS); VMware Distributed Power Management (DPM).

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: VMWare Prorated Renewals
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Web support



Service Type: Remote administration



Service Type: E-mail consulting

Software
License Qty: 1 processor
Software Title: VMware vSphere Enterprise Edition
Version: 4.x

 
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6/28/2017 11:16:07 AM
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