VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VI-VMOT-P-SSS-C | CDW Part: 1042739 | UNSPSC: 86101601
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  • Technical support
  • for VMware VMotion
  • 2 processors
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for VMware VMotion
  • 2 processors
  • phone consulting
  • 1 year
  • 24x7
VMware Technical Support offers a suite of proactive, top-quality support packages to meet your business needs. VMware is committed to delivering first-class, worldwide support with a single objective in mind: your success.

VMware offers Premium Support and Subscription Program that includes VMware support along with periodic fixes and enhancements to Vmware's products. The program is offered on an annual subscription basis. The purchase the program gives you the rights to receive product updates and upgrades as they are released at no additional charge.

VMware Platinum Support is designed with mission-critical applications and production environments in mind. VMware is committed to delivering enterprise- class, worldwide support with a single objective in mind: your success.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

Limitation: Severity level 3
Response Time: 8 business hours

Limitation: Severity level 4
Response Time: 12 business hours

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

License Qty: 2 processors
Software Title: VMware VMotion

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10/27/2016 8:01:10 AM
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