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VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VC-SRM4-P-SSS-C | CDW Part: 1952945 | UNSPSC: 86101601
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  • Technical support
  • for VMware vCenter Site Recovery Manager (v. 4)
  • VMware Purchasing Program
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • for VMware vCenter Site Recovery Manager (v. 4)
  • VMware Purchasing Program
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
  • for P/N: VC-SRM4-C
VMware vCenter Site Recovery Manager is the industry-leading product for automated disaster recovery of virtual environments.

VMware vCenter Site Recovery Manager allows you to: create, manage and execute recovery plans directly from within VMware vCenter; perform frequent, automated tests of recovery plans without disrupting your environment; simplify the integration of array-based replication into your disaster recovery plans; perform automated execution of recovery plans to minimize human error and help meet recovery time objectives.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 6 contacts



Support Details Full Contract Period: 1 year



Support Details Location: On-site

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring



Service Type: Technical support

Software
Licensing Program: VMware Purchasing Program
Software Title: VMware vCenter Site Recovery Manager
Version: 4

 
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12/9/2016 1:49:27 AM
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