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VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VS4-ADV-AK-2MPSSSC | CDW Part: 2104330 | UNSPSC: 86101601
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Availability:3-6 business days
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Inventory quantities are delayed by 15 minutes.
  • Technical support
  • for VMware vSphere Advanced Acceleration Kit
  • 2 processors
  • emergency phone consulting
  • 2 months
  • 24x7
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Advanced Acceleration Kit
  • 2 processors
  • emergency phone consulting
  • 2 months
  • 24x7
  • response time: 30 min
  • for P/N: VS4-ESPL-AD-AK-UG-C
  • VS4-FND-AK-UG-C
  • VS4-STD-AK-UG-C
Production Support/Subscription VMware Advanced Acceleration Kit for 6 processors for 2 months; VMware vSphere Advanced delivers secure and always available infrastructure, providing continuous, uninterrupted availability even when server failures occur.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 2 months
Support Details Full Contract Period: 2 months



Support Details Location: On-site

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Remote administration



Limitation: Severity critical
Service Type: Technical support

Software
License Qty: 2 processors
Software Title: VMware vSphere Advanced Acceleration Kit

 
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12/4/2016 10:29:40 AM
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