VMware Support and Subscription Silver - product info support - for VMware

Mfg. Part: WS-SS-3YR-C | CDW Part: 1262710 | UNSPSC: 86101601
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  • Product info support
  • for VMware Workstation
  • web support
  • 3 years
  • 12x5
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Product Overview
Main Features
  • Product info support
  • for VMware Workstation
  • web support
  • 3 years
  • 12x5
VMware Silver Support is designed for individual users of VMware Workstation products. Silver support requests are submitted via the VMware support Web site only. Subscribers to this service should take advantage of VMware online knowledge base, documentation and discussion forums.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Silver
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Web support
Type: Product info support

Service & Support Details
Service Type: New releases update

Limitation: Severity level 1
Response Time: 8 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Web support

Limitation: Severity level 2
Response Time: 12 business hours

Limitation: Severity level 3

Limitation: Severity level 4

Service Type: Web knowledge base access

Software Title: VMware Workstation

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10/28/2016 11:07:47 AM
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