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Veeam Premium Support - technical support - for Veeam Availability Suite St

Mfg. Part: V-VASSTD-VS-P02PP-00 | CDW Part: 3610332 | UNSPSC: 81112202
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  • Technical support
  • for Veeam Availability Suite Standard for VMware
  • prepaid
  • includes first year 24/7 uplift
  • phone consulting
  • 2 years
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Product Overview
Main Features
  • Technical support
  • for Veeam Availability Suite Standard for VMware
  • prepaid
  • includes first year 24/7 uplift
  • phone consulting
  • 2 years
  • 24x7
Premium Support program provides 24/7 software support services and fast response times for critical issues.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 6 hours



Limitation: Severity level 4
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

Software
Software Title: Veeam Availability Suite Standard for VMware

Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: Premium Support
Packaged Quantity: 1
Product Line: Veeam

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Licensing
License Pricing: Prepaid
Licensing Details: Includes first year 24/7 uplift

 
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12/7/2016 2:14:11 PM
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