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Veeam Premium Support - technical support - for Veeam Backup Essentials Ent

Mfg. Part: V-ESSENT-HS-P03PP-00 | CDW Part: 3961735 | UNSPSC: 81112201
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  • Technical support
  • for Veeam Backup Essentials Enterprise Edition for Hyper-V
  • 2 CPU sockets
  • prepaid
  • includes first year 24/7 uplift
  • phone consulting
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Product Overview
Main Features
  • Technical support
  • for Veeam Backup Essentials Enterprise Edition for Hyper-V
  • 2 CPU sockets
  • prepaid
  • includes first year 24/7 uplift
  • phone consulting
  • 3 years
  • 24x7
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
License Qty: 2 CPU sockets
Software Title: Veeam Backup Essentials Enterprise Edition for Hyper-V

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: Premium Support
Packaged Quantity: 1
Product Line: Veeam

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 6 hours



Limitation: Severity level 4
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

General
Installation Type: Locally installed

Licensing
License Pricing: Prepaid
Licensing Details: Includes first year 24/7 uplift

 
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5/22/2017 12:40:37 PM
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