417

Veeam Standard Support - technical support (reactivation) - for Veeam Backu

Mfg. Part: V-ESSENT-VS-P0ARE-00 | CDW Part: 3094183 | UNSPSC: 81112202
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  • Technical support (reactivation)
  • for Veeam Backup Essentials Enterprise Bundle for VMware
  • 2 sockets
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support (reactivation)
  • for Veeam Backup Essentials Enterprise Bundle for VMware
  • 2 sockets
  • phone consulting
  • 1 year
  • 12x5
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: Standard Support
Packaged Quantity: 1
Product Line: Veeam

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (reactivation)

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 8:00 AM - 8:00 PM
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 8 business hours



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4
Response Time: 24 business hours



Service Type: Web support



Service Type: New releases update

Software
License Qty: 2 sockets
Software Title: Veeam Backup Essentials Enterprise Bundle for VMware

 
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8/20/2017 2:25:59 PM
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