179

WatchGuard LiveSecurity Service Plus - technical support - 1 year

Mfg. Part: WG017772 | CDW Part: 2996143 | UNSPSC: 81111812
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This item was discontinued on December 7, 2016.

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  • Technical support
  • phone consulting
  • 1 year
  • 24x7
  • response time: 4 business hours
  • for XTM 8 Series 830-F
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
  • response time: 4 business hours
  • for XTM 8 Series 830-F
LiveSecurity Service provides rapid-response technical support; hardware warranty with advance hardware replacement; free software updates so code is always up to date; and concise threat alerts. A subscription to LiveSecurity Plus increases the hours/days that technical support is available - from 12 hours a day/five days a week to 24 hours a day/7 days a week.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard
Model: Plus
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Advance parts replacement

Service & Support
Response Time: 4 business hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 5 incidents
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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5/25/2017 11:28:16 AM
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