Websense Premium Support - technical support - 3 years

Mfg. Part: PRSN-X-CP36-N | CDW Part: 3722003 | UNSPSC: 86101601
$19.99Advertised Price

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  • Technical support
  • phone consulting
  • 3 years
  • 24x7
  • response time: 45 min
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 3 years
  • 24x7
  • response time: 45 min
Your business doesn't stop for weekends or holidays and neither do Websense. With unlimited access to an exclusive, toll-free number, you have the reassurance of knowing that answers to your most pressing and difficult questions are just a phone call away, no matter what time you call.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Installation Type: Locally installed

Brand: Websense
Compatibility: PC
Manufacturer: Websense
Packaged Quantity: 1
Product Line: Forcepoint Premium Support

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 45 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 6 named contacts / severity level 1
Response Time: 45 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: 6 named contacts / severity level 2
Response Time: 4 hours

Limitation: 6 named contacts / severity level 3
Response Time: 8 hours

Limitation: 6 named contacts / severity level 4
Response Time: 2 business days

Service Type: New releases update

Service Type: Web knowledge base access

Service Type: Security alert notification

Service Type: Web support

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10/26/2016 4:52:35 AM
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