CDW’s advanced IT support services are designed to help you maximize your technology investment while mimimizing downtime.

    • Break/Fix Maintenance Agreement
      Protect your investment! We offer annual maintenance agreements and contracts that cover the repair or replacement of in- or out-of-warranty equipment. We provide the convenience of a single toll-free number to cover all vendors, products, and service levels.
    • Onsite Services
      In addition to a full line of IT hardware and software, CDW offers a comprehensive roster of technology services designed to help you save time and resources.
    • Help Desk
      We help organizations deliver tailored technology support services to their own customers and employees. Our Help Desk services leverage today’s best practices so that we can help you optimize operational efficiencies and improve the return on your technology investments.
    • Managed Print Services
      We have a team of MPS specialists ready to design a solution that will put printing and imaging to work for you. Our Managed Print Services offering provides a flexible, hassle-free way to procure printing hardware, supplies, service, and support in one convenient, bundled solution.

    Uncontrolled Chaos. Solved.
    Our Managed Print Services program can help you reduce costs on maintenance, supply, and services.

  • E-Procurement Integrations
    We have dedicated teams within CDW Canada who can link your ERP-SRM or Marketplace solutions to our website for purchasing. Our E-Procurement integrations allow customers to realize the efficiencies they require through solutions such as Ariba, Oracle, PeopleSoft, SAP, GHX, and SciQuest. CDW Canada experts will work with you to ensure savings in time, money, and resources.
  • Who We Are

    • CDW is recognized as an award-winning national IT services and solutions provider. Our strong partnerships with the industry's top technology manufacturers ensure that we have
      the knowledge and expertise to meet your toughest business challenges.

      Our Product Support specialists attain and maintain top certifications, including:
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Server+
    • CompTIA Security+
    • CompTIA Linux+
    • Apple Certified Help Desk Specialist (ACHDS)
    • Apple Certified Systems Administrator (ACSA)
    • Apple Certified Technical Coordinator (ACTC)
    • Blackberry Check-Point Certified Security
    • Administrator (CCSA)
    • Certified Novell Administrators (CNA) 6
    • Certified Novell Engineer (CNE) 5
    • Certified Novell Engineer (CNE) 6
    • Certified SonicWALL Security Administrator (CSSA)
    • Cisco Certified Network Administrator (CCNA)
    • Citrix Certified Administrator (CCA)
    • HP Accredited Systems Engineer (ASE)
    • Master Certified Novell Engineer
    • Microsoft Certified Systems Administrator (MCSA) 2000
    • Microsoft Certified Systems Administrator (MCSA) 2003
    • Microsoft Certified Systems Engineers (MCSE) 2000
    • Microsoft Certified Systems Engineers (MCSE) 2003
    • Microsoft Certified Systems Engineers (MCSE) NT 4.0
    • Project Management Professional Certification (PMP)
    • Red Hat Certified Engineer (RHCE)
    • Red Hat Certified Technician (RHCT)
    • Sun Certified Network Administrator (SCNA) 9
    • WatchGuard Certified System Professional (WCSP)

    What We Do

      We create customized IT support strategies for a wide range of companies including:
    • The United States Postal Service
    • Large retail stores
    • Online travel websites

    How We Do It

    • Vast OEM partnerships
    • 20+ years of supporting IT technology
    • 500+ certified Engineers and Project Managers


  • To learn more, contact your account manager or call 800.972.3922.