Managed Detection and Response Services in Canada
CDW's managed detection and response (MDR) service helps Canadian organizations stay ahead of cyberthreats. It works with the tools you already run, including EDR, XDR and SIEM. Our security experts watch your environment around the clock and respond fast when a threat appears.
Assess how your security team can enhance threat detection with our self-paced MDR Evaluation Guide.
CDW's MDR Service Advantage
Strengthen your defences and get more from your security tools
Our MDR service works for organizations of every size. It adapts as your business grows so your defences keep pace with new threats.
It also fits alongside CDW's broader managed security services.
Simple pricing with cost predictability
Our pricing is simple and easy to understand. You get no hidden costs and no surprises.
Protection 24/7/365
Our cybersecurity team watches your environment day and night. We manage and monitor threats so you can focus on running your business.
Rapid incident response
Our MDR service identifies, qualifies and contains threats fast. That cuts downtime and lowers the risk to your business.
Get more from your current tools
Our service fits with the security tools you already own. You strengthen your defences and cut the need for costly replacements.
Ready-to-scale service
Whether you run a small business or an enterprise, our MDR service fits your needs. As your business changes, our security adapts to keep you protected.
CDW's MDR Approach
Your trusted partner in proactive threat management
Our expert-led MDR service runs 24/7/365 and it is proactive, not just reactive. We monitor your environment without a break, investigate threats in full and contain them fast.
CDW keeps expanding its containment and response actions. For the full list of supported response actions, reach out to your CDW account team.
Get advanced protection with CDW's MDR Elite
MDR Elite is built for organizations that need advanced, proactive protection. It adds continuous dark web monitoring, tailored vulnerability management reports and quarterly briefings with a dedicated cyber risk advisor. You also get a yearly block of risk advisory hours to draw on when your most urgent needs come up. The result is a complete, expert-led approach that strengthens your defences, lowers risk and keeps you ahead of cyberthreats.
Risk advisory services include:
Our all-Canadian security operations centre (SOC)
CDW runs a 24/7/365 national operations centre (NOC) that acts as a single point of contact for any customer using a CDW managed service. The NOC handles deployment, monitoring and management as part of the managed system.
All monitoring alerts and service requests go to our all-Canadian security operations centre (SOC) for resolution. Our SOC records, classifies, prioritizes and resolves incidents reported by customers or flagged by any monitoring agent.You can use the SOC to review and update your recorded incidents and to pull reports on your SOC activity.
Our NOC and SOC teams include level one, two and three specialists who work from a CDW office or remotely.
How CDW's multisignal MDR service protects Canadian organizations from new threats
Our MDR service takes on the hardest security challenges. It shrinks your attack surface and keeps your business protected.
Customer Challenge
Over 50%
According to CDW's 2026 Cybersecurity Study, 52% of Canadian enterprise organizations reported at least one data breach in 2025, compared with 51% of small organizations and 58% of medium organizations.
How We Solve It
Our MDR service detects threats across your full attack surface. We find and shut down advanced threats so you stay protected as the threat landscape gets more complex.
Customer Challenge
Finding and keeping skilled IT talent is hard and expensive. Open roles can drag down productivity across the business.
How We Solve It
Our all-Canadian SOC gives you local, expert support. You skip the cost of building an internal team and get an outsourced service that fits your budget.
Customer Challenge
Internal IT teams face a flood of security alerts. Critical threats get missed or answered too late.
How We Solve It
We focus on fast detection and containment. We cut the noise and prioritize real risks so your team avoids alert fatigue and stays on the work that matters.
Customer Challenge
Regulated industries like finance, healthcare, education and the public sector must meet strict standards. That takes outside security expertise to stay compliant.
How We Solve It
We deliver intelligence-backed investigations and guided remediation. You meet industry regulations and keep a secure environment through active threat hunting and expert-led monitoring.
Customer Challenge
CDW's 2026 Cybersecurity Study found that in 2025 the average downtime per incident rose across industries and business sizes compared to the year before.
How We Solve It
Our MDR service pairs fast detection and containment with guided remediation. You recover quickly, cut downtime and keep operations running.
FEATURED PARTNER SOLUTION
Expert-led MDR powered by Microsoft
Protect your organization from today's most advanced cyberthreats with CDW's multisignal MDR service, powered by Microsoft Defender XDR. With Microsoft Sentinel, we extend threat detection across your full digital environment, including third-party data sources.
You get threat hunting and automation that cut response times and keep your defences quick to react. With our proactive, expert-led approach, your organization stays secure and resilient against even the most advanced attacks.
MDR Partners
All Partner Solutions
Cisco
Cisco XDR offers a unified security platform that integrates and correlates telemetry across an organization's networks, endpoints, email, cloud environments and applications. The platform supports native integration of the full Cisco security portfolio alongside curated, commercially supported third-party tools to deliver unified visibility from a single, centralized interface. By employing predictive threat analytics, behavioural modeling and machine learning, Cisco XDR generates high-fidelity alerts organized by threat severity.
CrowdStrike
The AI-native CrowdStrike Falcon® platform leverages a single lightweight agent to unify threat detection and response across endpoints, identities, cloud workloads and third-party data sources. Built to analyze indicators of attack and real-time threat intelligence, the platform utilizes agentic AI capabilities such as CrowdStrike Charlotte AI to automate detection triage and accelerate investigation times. Security operations are streamlined through CrowdStrike Falcon Fusion SOAR playbooks, which enable deterministic response actions, such as isolating compromised hosts and terminating malicious processes.
Microsoft
Safeguard your organization from today’s most advanced cyberthreats with CDW's multisignal Managed Detection and Response (MDR) service, powered by Microsoft Defender XDR. Extend threat visibility with CDW’s MDR leveraging Microsoft Sentinel, extending detection across your entire digital ecosystem, including third-party data sources. Unlock powerful threat hunting and automation capabilities that reduce response times and keep your defences agile. With CDW’s proactive, expert-driven approach, your organization remains secure and resilient against even the most sophisticated cyberthreats.
Palo Alto Networks
Palo Alto Networks offers the Cortex® portfolio, a security operations ecosystem designed to centralize and automate threat detection, investigation and response. The suite includes Cortex Xpanse® for external attack surface management to continuously discover and secure internet-facing assets, Cortex XDR® to provide endpoint threat prevention and behavioural analytics and Cortex XSOAR® to orchestrate workflows with thousands of automated actions. For fully autonomous operations, Cortex XSIAM® leverages machine learning to integrate massive volumes of data and automated resolution.
Sophos
Sophos Fusion and the Sophos XDR Powered by Secureworks engine provide a unified 24/7 MDR platform that eliminates security blind spots and lowers operational costs. By integrating telemetry from Sophos and third-party tools, it delivers comprehensive visibility across the environment. Advanced AI and expert analysts rapidly detect threats, while automated cross-platform response actions help contain attacks in seconds, protecting business operations with minimal disruption.
Why CDW?
Trust CDW to manage your XDR technology
CDW has worked in Canada for more than 20 years, with an expert team of Canada-based cybersecurity consultants.
An unmatched network of award-winning partnerships with the most important technology vendors in Canada.
Certifications
Our service follows ITIL best practices. On top of ITIL, our team holds COBIT and other certifications, and our practice is certified and compliant with ISO 9001:2015, AICPA SOC and PCI DSS.
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